DubaRanX Parx Posted May 5, 2012 Share Posted May 5, 2012 I need a sim rolled back please, to 5hrs ago. Region name: Level 2. please advise Link to comment Share on other sites More sharing options...
0 Holger Gilruth Posted May 5, 2012 Share Posted May 5, 2012 the simowner need to make a request and tell exactly why, then lindenlab will decide to do or to decline the rollback Link to comment Share on other sites More sharing options...
0 Storm Clarence Posted May 5, 2012 Share Posted May 5, 2012 This is not where to ask. I appreciate your sense of emergency but you will need to get in touch with support. We are just residents like some of the others Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted May 6, 2012 Share Posted May 6, 2012 Rollbacks must be requested via support ticket and can only be requested by the estate owner or estate manager. Generally, regions can be rolled back a maximum of 72 hours before the original event; please be aware that we cannot roll back indefinitely. The longer you wait before requesting the rollback, the greater the chance that we will be unable to help you, so do make the request as soon as the problem occurs. Please explain: What has happened. Why you need the rollback. Which region it is. Precisely how far back in time you need to go to repair the situation. Tip: It helps if you provide the time in 24 hour format. Please use Pacific time, not your local time. If you have a basic account and are an estate manager, you can submit a ticket through the Support Portal. Log in and choose Land & Region from the What type of problem are you having? dropdown menu. Specify Request a rollback in the second dropdown and fill out the form below. We are not responsible for problems caused by estate managers requesting rollbacks against the estate owners' wishes. Rollback requests are processed in the order they are received, with emergency requests taking precedent. Please note that rollbacks that are not time sensitive may take up to 2 business days to process. See more at http://community.secondlife.com/t5/English-Knowledge-Base/Managing-Private-Regions/ta-p/700115#Section_.8.1 Link to comment Share on other sites More sharing options...
0 Metric Halfpint Posted February 12, 2013 Share Posted February 12, 2013 Is this where I request a sim rollback please? If so. the region is Phantasy Acres Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted February 12, 2013 Share Posted February 12, 2013 No, it's not. Read http://community.secondlife.com/t5/English-Knowledge-Base/Managing-Private-Regions/ta-p/700115#Section_.8.1 Pay very close attention to the bottom line: "As you can see, rollbacks have significant repercussions and should only be requested when absolutely necessary." Link to comment Share on other sites More sharing options...
0 Kenny Draesia Posted October 6, 2014 Share Posted October 6, 2014 Roll back 5 hours Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted October 6, 2014 Share Posted October 6, 2014 Please read ALL of the information posted above your note in this thread now. Link to comment Share on other sites More sharing options...
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DubaRanX Parx
I need a sim rolled back please, to 5hrs ago. Region name: Level 2. please advise
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