Region Roll Back Request

[DubaRanX Parx]

I need a sim rolled back please, to 5hrs ago. Region name: Level 2. please advise

[Holger Gilruth]

the simowner need to make a request and tell exactly why, then lindenlab will decide to do or to decline the rollback

[Storm Clarence]

This is not where to ask.  I appreciate your sense of emergency but you will need to get in touch with support.  We are just residents like some of the others  

 

 

[Rolig Loon]

Rollbacks must be requested via support ticket and can only be requested by the estate owner or estate manager.

Generally, regions can be rolled back a maximum of 72 hours before the original event; please be aware that we cannot roll back indefinitely. The longer you wait before requesting the rollback, the greater the chance that we will be unable to help you, so do make the request as soon as the problem occurs.

Please explain:

• • What has happened.
  • Why you need the rollback.
  • Which region it is.
  • Precisely how far back in time you need to go to repair the situation.

Tip: It helps if you provide the time in 24 hour format. Please use Pacific time, not your local time.

If you have a basic account and are an estate manager, you can submit a ticket through the Support Portal. Log in and choose Land & Region from the What type of problem are you having? dropdown menu. Specify Request a rollback in the second dropdown and fill out the form below.

We are not responsible for problems caused by estate managers requesting rollbacks against the estate owners' wishes.

Rollback requests are processed in the order they are received, with emergency requests taking precedent. Please note that rollbacks that are not time sensitive may take up to 2 business days to process.

See more at http://community.secondlife.com/t5/English-Knowledge-Base/Managing-Private-Regions/ta-p/700115#Section_.8.1

[Metric Halfpint]

Is this where I request a sim rollback please?

If so. the region is Phantasy Acres

[Rolig Loon]

No, it's not. Read http://community.secondlife.com/t5/English-Knowledge-Base/Managing-Private-Regions/ta-p/700115#Section_.8.1 Pay very close attention to the bottom line: "As you can see, rollbacks have significant repercussions and should only be requested when absolutely necessary."

[Kenny Draesia]

Roll back 5 hours

[Rolig Loon]

Please read ALL of the information posted above your note in this thread now.