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Region Roll Back Request


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Rollbacks must be requested via support ticket and can only be requested by the estate owner or estate manager.

Generally, regions can be rolled back a maximum of 72 hours before the original event; please be aware that we cannot roll back indefinitely. The longer you wait before requesting the rollback, the greater the chance that we will be unable to help you, so do make the request as soon as the problem occurs.

Please explain:

    • What has happened.
    • Why you need the rollback.
    • Which region it is.
    • Precisely how far back in time you need to go to repair the situation.
32px-KBtip.png Tip: It helps if you provide the time in 24 hour format. Please use Pacific time, not your local time.

If you have a basic account and are an estate manager, you can submit a ticket through the Support Portal. Log in and choose Land & Region from the What type of problem are you having? dropdown menu. Specify Request a rollback in the second dropdown and fill out the form below.

We are not responsible for problems caused by estate managers requesting rollbacks against the estate owners' wishes.

Rollback requests are processed in the order they are received, with emergency requests taking precedent. Please note that rollbacks that are not time sensitive may take up to 2 business days to process.

See more at http://community.secondlife.com/t5/English-Knowledge-Base/Managing-Private-Regions/ta-p/700115#Section_.8.1

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