I can't open the game and it says to contact secondlife support!

[GabryILoveMusic]

I've got a problem with the download.I can't open the game and it says to contact secondlife support!

I don't know what i have to do. Can you help me, pleasee? 

[Rolig Loon]

Well, you cn start by telling us what kind of computer you are trying to run Second Life on.  What model?  What graphics card? What CPU?  What operating system? What kind of Internet connection?  Exactly what does the error message say, and when are you getting it (at what point in the login sequence)?  We need a starting point before we can begin to guess what your problem is.   To add infomation, click on the Options link in the upper right corner of your question and select EDIT. Please do NOT start a new thread.