Everytime I log in on a specific avatar I am asked to choose my gender again and my stuff is gone.

[Joyenne Antiesse]

Everytime I log in on a specific avatar I am asked to choose my gender again and my stuff is gone. Also, despite having it set to login at home it logs me in to this same specific infohub. When I choose log in to last location and log out in another sim it still sends me to this same infohub. This account was reactivated a few weeks ago, but I hadn't tried logging into it until yesterday. All the stuff I bought yesterday is gone and I am now ruthed again. I can't figure out what on earth could be causing this and it's very frustrating. =/

[Rolig Loon]

I think the only way to sort this one out is to file a support ticket.  Whether you are a Basic or Premium member, you can choose the Account Issue option to explain your problem.

[Velveeta Zerbino]

I am also having this issue with this account, reactivated today in fact. I have tried all the bake fail tips, swapping avatar parts, clearing cache, trying different viewers-it wont fix.

If i change my avatar and log out and back in, I am asked to choose gender and my av is reset to default with none of the items I had showing up in inventory. I have a basic account, not sure filing a ticket would do any good without having premium at this point. Its frustrating. 

[Velveeta Zerbino]

I found this post again for an update: 6 months later and my avatar is still non functioning. Now, what I think is they will not fix it , perhaps coaxing me into a paid account, and even then there's no promise that will work either. I don't expect things to be perfect, but I can't even use the basic functions of my avatar, like wearing outfits, changing, or even rezzing items. Out of ideas here.

[Rolig Loon]

Me too. It's WAY late now, but did you file a support ticket ages ago, when your account was first reactivated and had started doing this gender-confusion stuff? You could have filed a ticked in the category Account >> Account Creation Issue to remind them that the account wasn't re-activated properly.

[Velveeta Zerbino]

Hi Rolig, ty for responding.

Yes, I filed a ticket and they tried reset scripts at least 3 times on the account and still it was not fixed. From what I gather, the inventory repair tools themselves are broken.

I put the requests in after the account was reactivated.

[Velveeta Zerbino]

It is now May 2013, the issue still persists. I really have no clue at this point.

[Rolig Loon]

I certainly don't either, but I'm impressed that you are so relaxed about the whole thing. If it had been my account, I would have been all over Linden Lab more than a year ago, when all of this started. There are never any guarantees that an account can be fully re-activated, but that simply means that you may lose some inventory and appearance files. Any account should have normal avatar functions.

[Velveeta Zerbino]

Hi Rolig thanks for the reply. I have recently been through another round with support. They even asked to log in to my account, which I allowed. They then tell me, that they can't see anything 'wrong', as if the avatar wearing nearly everything in there and not being able to change it is expected behavior? I was then told to file *another* bug report, which I did months ago, so I am not sure what filing another would do at this point.

 

Basically this is what happens: I login, avatar is wearing nearly all clothing items and attachments. I remove them,remove clothing, and select one of the default inventory avatars. I then go through and delete all of my inventory stuff, empty trash and relog. Upon login, the avatar is wearing ALL the items again, all deleted items are as they were, it's like the inventory is 'frozen in place'. I have done everything, fresh installs of viewer and OS, clear cache , you name it. I have done it.

 

This tells me it IS something on their end, not mine. If anyone has any more suggestions at this point- I am open to them. As far as being relaxed, lol, I don't know about that.

[Rolig Loon]

Hmmm... I'd reach the opposite conclusion. If LL techs can log in and see nothing wrong with your avatar, the problem must be something on your own machine, especially since nobody else is having the same issue. It's just frustrating that there's no obvious solution.

[Velveeta Zerbino]

I have tried it on a friends machine who doesn't even use Second Life, and it's the same thing. I really am boggled.

[Rolig Loon]

Me too

[Velveeta Zerbino]

As a chance, I logged into the beta grid and my inventory loads fine, all the items that are not wearable/rezzable on the main grid work fine on the beta grid. I still have folder craziness, like multiples of system folders, but everything works only on beta. Clearing caches fresh installs, and it's pretty much the same.

[Velveeta Zerbino]

I thought I would come back to say that what LL told me about the inventory 'sorting itself over time' was indeed true. It did finally correct and all has been fine for couple months. Yay!

[Rolig Loon]

WooHoo!!