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    • Xiola Linden

      The New Community Platform   03/21/2017

      We are still working on making adjustments and changes to the new platform. Thanks  to everyone who has been sending in feedback and filing any bugs you've encountered! 
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RubenMoon1488312015

Graphics problems....

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3 answers to this question

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This is a known problem with some ATI cards

https://jira.secondlife.com/browse/SH-2946?

You need to upgrade your catalyst drivers i think

For a quick but temporary solution, go to Preferences >> Graphics and disable Basic Shaders.  For a more permanent solution update the 12.1 Catalyst driver from http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx?type=2.4.2&product=2.4.2....  or run the AMD driver autodetect tool to update: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

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When you ask a tech question include information about your computer. Get the info from the viewer's Help-About... and paste that into your post with your question. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

You are probably running an ATI/AMD video card with an old driver. Update the driver and the problem will clear... provided this is the problem that started showing up about a month ago. 

You might also try the Beta version of the viewer. I think it has a fix for the problem too.

Pink Prims Bug

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As Dilbert said. However, without knowing which ATI card you have, I wouldn't just install the latest 12.3 Catalyst as many older ATI cards can't run drivers beyond 10.2. See this page for a list:

http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_vista32.aspx

You should use the AMD detect utility or the manual selector http://support.amd.com/us/gpudownload/Pages/index.aspx

If you have a laptop with an ATI/AMD Mobility card, refer to the links on this page http://support.amd.com/us/kbarticles/Pages/737-280​41SupportforATIMobility.aspx

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