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Adult Swim "The Shivering Truth" Event FAQ

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Linden Lab

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PREPARING FOR THE EVENT

Do I need a Second Life account to participate?

Yes. Use this special event link to join Second Life.

Once you create your account, you’ll be prompted to download a special limited-edition version of the Second Life Viewer that supports live video streaming. You can also download the Viewer directly from this link.

I am already a Second Life member. Do I need to sign up again?

No. You can use your existing Second Life account to participate -- but you will need to download a new beta version of the Second Life Viewer in order to see the live video during the event. 

What is Second Life?

Second Life is the Internet’s largest user-created virtual world already experienced by millions of people across the world. Participants can use text and voice chat to socialize, explore, and create together across thousands of unique virtual world experiences and communities. Almost everything you see in Second Life was created by the community! 

How do I get Second Life? Is it safe to download?

Second Life can be downloaded and installed on both a PC and Mac using this special Viewer. Once you select your operating system, you will be prompted to download and install the Second Life software. Installing Second Life is safe and secure -- it does not contain any spyware. 

While Linux is supported in our “normal” Viewer release, only a PC and Mac version is available for this event.

Will this work on a mobile device?

No. The live video streaming in this Second Life event is only supported by the special edition Viewer that works with a PC or Mac. 

Are there any tutorial videos for getting started?

Yes! Check out our New User Video Tutorials on YouTube for tips on customizing your avatar and getting started in Second Life. These are available in English, Spanish, Portuguese, Russian, French, German, Italian, Japanese, Turkish, and Polish.
 
How do I explore Second Life?

In addition to the special venue created for this event, Second Life is a huge virtual world filled with both public and private experiences including virtual nightclubs, fashion events, art exhibitions, social hangout spots, and much more. Check out the Destination Guide to see a directory of thousands of places. Once you see a virtual world destination you like, you can visit it “inworld” (inside Second Life). 


DURING THE EVENT

How do I join the event or visit any location in Second Life?

Assuming you have already downloaded, installed, and logged in to the correct Second Life Viewer, you should be ready to go! 

“The Shivering Truth” screening area will not be available until Friday, May 8 at approximately 3:30 p.m. (Pacific)/6:30 p.m. (Eastern). Any attempt to access the screening area prior to this will be unsuccessful - but you can explore other virtual world locations while you wait!

Once the event venue is open, click this link to get the directory listing with the correct virtual world screening location. On this page, select “Teleport” or “Visit this Location”

From the web directory, click the “Teleport” button.

teleport-button.jpg

Alternatively, you can choose “View on map” and then you will see a larger map that shows the location in the context of the entire virtual world. From this screen, you can click proceed by clicking “Visit this location.”

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Once clicked, your Second Life Viewer will auto-launch and a pop-up “Place Profile” window will appear inside your Viewer - Select the “Teleport” button to travel to your new destination.

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During your teleport, you will see an interstitial screen that looks something like this:

teleporting.jpg

After the teleport is complete, you should be at your new destination! 

My teleport is not working! What do I do?

Sometimes a teleport fails if the destination is offline, private, and/or already at full capacity. If so, you will see a message like this:

fail-message.jpg

In the case of a high-demand event with limited seating, there is a good chance that the event is already at its maximum capacity.

fail-capacity.jpg

If this is the case, then you can keep trying to teleport to the location. Once space opens up at the event, you should be able to teleport successfully. 

Please note that screenings for “The Shivering Truth” will continue hourly until midnight (ET) on May 8 - so keep trying if you can’t get into the event on your first try!

How do I sit down or stand up in Second Life?

To sit on one of the seating benches in the screening room, simply hover your mouse over it and click. Look for the sit icon to appear as you hover your mouse over the benches. Make sure to position your avatar close to the seating bench before sitting.

sit.jpg

To stand up again, select Stand at the bottom of the Viewer.

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How do I get the live video to play?

Assuming you are using the correct Viewer, then video playback should occur automatically as you enter the venue. Please note that there may be a static image and music playing until the top of the hour when the show begins. 

Are you seeing a blank video screen? If so, then there are a couple of things you can do to double-check that video playback is working.

no-video.jpg

First, double-check that you are using the correct beta Second Life Viewer that supports live video streaming. You can do so by selecting the Help menu in the top of your Viewer and then selecting About Second Life. A pop-up will appear with the release number of your Viewer. For this event, you MUST be using release 6.4.1.541204 for PC or Mac in order to see live video. 

release number.jpg

If the Viewer release number is correct, then you can also try toggling on/off the video playback. To do so, go to the upper right of your Viewer and look for the play/pause button. 

Double-check that the playback is in “active” status (pause icon showing):

playback-active.jpg

If you see that it is “not active” status (play icon showing), then click it to toggle playback “on.”

playback-not-active.jpg

How do I zoom in close to the video screen?

To zoom into the video playback screen, click on it. You may also use the wheel on your mouse to adjust your close up view. Hit the "escape" key to return back to normal view.

The Second Life Viewer also has Camera Controls that you can use to manually zoom and pan your camera view. Use the Camera Controls button to bring up the camera menu or you can find a list of keyboard shortcuts here.

camera-controls.jpg

How do I control the volume on the video playback?

In the Second Life Viewer, look for the speaker icon and hover your mouse over it to expand to a pop-up selector that allows you to change the volume on various audio sources in Second Life. The Media slider controls the playback audio of the video, while the Master volume slider controls all audio sources.

sound-volume2.jpg

Are you on a Mac? If so, please note that there is a known bug in our beta Viewer that prevents users from controlling the audio inside the Viewer. Instead, you will need to control the master volume using the volume control in the menu bar directly on your Mac operating system.

How do I claim my free Adult Swim virtual gifts?

Once you arrive, click on the “Free Gifts” kiosk near the entrance to grab your free and exclusive virtual “The Shivering Truth” swag. Once you claim your gift pack, you’ll find it in your inventory as a folder named “The Shivering Truth Gift Pack.” To instantly wear an item, right click any wearable item in the folder and select “Add.”

These limited-edition items won’t last long – so be sure to grab them as you arrive at the venue!

freegifts.png

How do I talk to other people in Second Life?

For this event, voice chat is disabled but you can chat with text either privately or publicly to other attendees. To chat, select the Chat button at the bottom of your Viewer. A pop-up will appear where you can type in your text chat.

Someone is harassing me! How do I get them to stop?

You can block anyone by simply right-clicking on any avatar and then select “Block.” 

block1.jpg

You can also block them by selecting their name in the chatbox and right-clicking to select “Block Voice” or “Block Text.”

block.jpg

You can also report abuse inside the Viewer. See this video to learn more.

How do I become a VIP?

A small section of the event venue is reserved for VIP attendees that have been invited directly by the Adult Swim team. Access to the VIP areas is not intended for general audience participants - but everyone can have a great view of the screen by zooming in using the instructions above.

What do I do after the event is over?

Return to your normal dismal life. Or get a vibrant Second Life by continuing to explore thousands of cool destinations and events across the metaverse. Happy! Happy!

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