As with any online service, Second Life Residents may from time to time be targeted with phishing attempts, which try to trick users into providing personal information and account credentials.
These attempts may include messages - including inworld IMs and emails trying to appear as if they were sent from Linden Lab - that prompt you to click on a link and/or provide personal information.
To help keep yourself safe from these tricks, remember:
- If you receive a suspicious email, forward it to email@example.com and delete it.
- If you receive a suspicious IM, file an abuse report against the sender even if the sender looks like your friend. After stealing an account, a fraudster often tries to trick the victim's friends.
- If you feel your account has been compromised, contact Second Life Billing through the Support Portal right away. (Better yet, call us at the number provided on the Support Portal)
- Keep your antivirus software up-to-date and scan for viruses regularly.
- You can change your account password; do so frequently to keep your account secure. If you suspect you've already clicked a phishing link, change your password immediately.
- If you have multiple accounts, use a different password for each account.
- Never reuse your Second Life password for your email account or any other website.
- Your password should be easy for you to remember, but hard for others to guess.
- If you think you entered your credit card information into a fake email or website, contact your bank immediately!
For more info, check out this page on the wiki.
Help your fellow Second Life Residents keep their accounts secure by sharing this post with them. Bookmark it, and the next time you see phishing attempts in group chat, share this post to help educate others. You can help put phishers out of business.