As we blogged about last week, we’re making some changes to our JIRA implementation to make our bug reporting system a more transparent and productive experience. We just wanted to take a moment to let everyone know that these changes are now live!
One of the questions we’ve seen in the past week is how previously submitted issues would be treated - namely, will those also be viewable by everyone and open for comment prior to being triaged?
While we want to make issues visible for the reasons described in our last post, we’re not going to extend this to old issues, because at the time they were created, users knew that those reports would have limited visibility and they may have included sensitive and/or private information. We don’t want to take information that someone thought would be private and suddenly make that visible to everyone, so the new visibility settings will apply only to new issues.