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Linden Lab

It has come to our attention that some Residents are sending messages - which may appear as popup windows in some viewers - informing other Residents that their accounts have been compromised and encouraging them to contact Support, using a phone number that is not associated with Linden Lab.

These messages are phishing attempts to gain access to your Second Life account. Neither Linden Lab, nor Second Life Customer Support, would attempt to contact you in this manner. You can always find Linden Lab’s official customer support contact methods within the following links:

https://support.secondlife.com/billing-support/

https://support.secondlife.com/contact-support/

As always, please be wary of suspicious messages and contact from other users. If you believe your account has been compromised, please contact us via support case at https://support.secondlife.com/

Linden Lab

Recently, the Linden Lab IP team sent a takedown request regarding a YouTube video created by the great Strawberry Singh. She and many others have pointed out that this seems like a mistake, and we agree. We have reversed that takedown request and have reached out directly to Strawberry, but would also like to take this opportunity to publicly apologize to her.

Strawberry, we feel fortunate to have you as a member of our Second Life community (and Sansar as well!), and we are grateful for the public support that your blog, YouTube channel, and other social media activity provides. We’re fans of your work, we are sorry for this misstep, and we hope you will continue sharing your awesome videos.

Below is some more info on what happened and why, and what we’re going to do differently in the future.

Like most businesses, we have policies in place around permissible use of Linden Lab trademarks. These are intended to legally protect our trademarks and brand, and to avoid confusion that can arise about what’s actually from an official source vs. a third party (to help with this, we have the “inSL” program). This policy has prohibited showing portions of the SL join flow, and that’s what triggered the recent takedown request. We’re revisiting that portion of our policy now.

The support of the SL community is incredibly valuable. Resident-created videos, blogs, and other social media not only enrich our existing community, but also help it to grow by showing off incredible SL content to the outside world, helping new users to get started, and more. While we still need policies in place to protect our trademarks, we will apply them as permissively as we can with the goal of encouraging and supporting our community.

Many years ago, the illustrious SL legal team made news by sending an “un-cease and desist” notice to a parody blog - rather than asking for a takedown, it offered encouragement to the creator. In that same spirit, we would like to offer our encouragement to Strawberry Singh and other Residents helping to evangelize the virtual world on YouTube and other social media. We appreciate your enthusiasm for SL, we are grateful for your support, and we ask you to please proceed and persist.

Linden Lab

As you may have noticed, we recently added some banner ads to SecondLife.com. Today, we’ve also added them to the Marketplace, and we’ll soon expand the program to other Second Life web properties as well. The placement of these ads is designed to be unobtrusive, as we don’t want them to interfere with your Second Life experience on the web, and we’re taking care to keep the content appropriate.

These ads are a great opportunity for advertisers to reach the large, global audience that visits the Second Life web properties every day, and we want to extend that opportunity to Second Life merchants as soon as we can. For Merchants, advertising on the Second Life web properties will be a new way to get their offerings in front of potential customers, while at the same time making the ads extremely relevant to every Second Life user who sees them.

We have some work to do before we can make the ads purchasable by Second Life business owners, and it’s too soon to say precisely when we’ll be able to, but we wanted to let you all in on this plan early on. We’ll blog again when we have more info to share, so keep an eye on this space!

Linden Lab



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Teleport Agent
The first tool we added was Teleport Agent, a new LSL call that allows scripts to teleport agents to a particular SLURL or local position. A clear application of this call is to replace the “teleport” workarounds that many of you have had to implement over the years for your directories and “teleport pads.”

In Linden Realms, we also used this call to handle “death” for our rock monsters, poison lakes, rock falls, and other hazards.

Temporary Attachment
One of the difficulties we faced when making our HUD was that llAttach creates a copy of an object in your inventory once it’s attached. This led to the creation of a number of copies of a HUD that cluttered your inventory, and thus the need for Temporary Attachment.

This call works just like llAttach, but does not create the inventory for the user. This will allow you to create temporary objects like demo attachments or “region specific” gear, without creating unnecessary inventory.

It’s important to note that Temporary Attachment is NOT forced attachment. We accomplish forced attachment through our Experience Permissions system.

Experience Permissions
The Experience Permissions system is an expanded and simplified version of our current permissions system. Once a user grants permission to an experience, any object associated with that experience has the permission to control that user.

More importantly, these permissions span multiple regions, scripts, and objects. This will allow you to create cross-Second Life experiences with one simple request.

We have produced a number of other tools and prototypes to support more rich content creation that we look forward to releasing.  

In parallel to the rollout of these tools, we will be launching a Professional Creators Program. This program will provide members with helpful resources, such as tutorials and exclusive closed betas. More information will become available in the next few months.
Linden Lab

As you may have seen, a company called Skrill recently announced that we’re working together to provide additional payment options for Second Life users. Our relationship with Skrill allows Linden Lab to offer Second Life Residents many more options for their payment activity (like buying L$ or paying account fees), including additional local currency options for Residents outside the US.

We first soft-launched the Skrill options for payments a few weeks ago, and we’ve seen positive results so far as those interested in alternative payment methods have successfully taken advantage of the new options. If you’d like to check it out, using Skrill’s options for Second Life payments is as easy as using a credit card. All you need to do is login at SecondLife.com, click “Billing Information” under “Account,” and then select “Add a Skrill Account” to begin using Skrill for your Second Life payments.

In the future, we hope to also enable credits to be processed (redemptions) to Second Life Residents’ Skrill accounts. Keep an eye on this blog for more info!

Xiola Linden

On June 26, 2017, Linden Lab performed some upgrades on our billing system that resulted in an unanticipated issue. After we completed the maintenance to implement the intended upgrades, many attempted L$ purchases on the LindeX, in addition to Marketplace purchases, began failing to deliver L$ or items, respectively.

Thanks to Residents quickly contacting support and confirming our growing suspicions, we immediately disabled payment processing at 12:05PM PDT to prevent additional users from being impacted.

After some intensive troubleshooting that - despite our best efforts - took longer than we’d have liked, the base cause of these failed transactions was resolved as of 3:51PM PDT on the same day. However, we still have the task of refunding the thousands of failed transactions to the impacted users ahead of us. A large number of Lindens across several departments have been coming in early and staying late between Monday and today to fulfill that responsibility to our users. Your patience is greatly appreciated, and we hope to complete the work as quickly as possible.

We’ll post an update to this blog as soon as we have more information to pass along. Our support agents on the phone lines and live chat do not have any additional information to provide at this time. Support cases which have already been submitted will be answered once this situation has been resolved.

If you missed it, April recently shared a bit about the role of ‘Shrek Ears’ in the Linden culture here. You can believe that this week, Shrek ears are being worn. 

- The Second  Life Support Team
 

Linden Lab


Valentine’s Day is big in Second Life - whether you’re planning on buying something special for your sweetheart on the Marketplace, finding a romantic place to explore together, or just celebrating with friends inworld, Second Life is a great place to enjoy the holiday. 

To help you have even more fun in Second Life this Valentine’s Day, we have a surprise gift for you! 

You must log in by 7:30pm PT today to be eligible, so don’t wait!

What is it? Well, it wouldn’t be any fun if we spoiled the surprise here - you’ll just have to log in before 7:30pm PT today to find out.  

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We hope you enjoy this special gift and wish you all a very happy Valentine’s Day!

 

UPDATE: We've received a number of inquiries regarding an email that was sent to Second Life users to announce this promotion. Due to some technical issues, the formatting and foreign language content of the email may have caused some confusion and concern, for which we apologize. As you can see from this blog, this promotion is indeed a Linden Lab sponsored effort.  
 
Remember, this is a time-sensitive promotion. The gift described in the email and blog post will be delivered by 11:59pm Pacific time on Valentine's Day (February 14th) 2013, and to be eligible to receive it, you need to login to Second Life by 7:30pm PT on February 13.

 

Linden Lab

Today we’re excited to announce that the new Communications Hub User Interface (CHUI) is now a part of the main Second Life Viewer. The update should download automatically, or you can download the new Viewer here.

will help you get started with what’s new:

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What is CHUI?

As we’ve previously blogged about, CHUI puts Second Life’s communications tools in a more flexible UI that lets you customize it for the ways you prefer to communicate inworld. You can even turn it all off when you want to build, make movies, or simply be left alone for a while.

 

With CHUI, you can:

  • Add participants to a conversation already in progress

  • See all of your conversations and everyone in those conversations, using an inventory-like UI

  • Quickly move your voice connection between conversations and effortlessly adjust individual volume or overall volume in a single click

  • View all of your recent communications in one window (Conversation Log)

  • See what was said in any conversation (Conversation Transcripts)

  • Set Do Not Disturb to focus on other things and get all the communications (and inventory offers!) you missed, after you come back

  • Choose from four levels of notification for each of five different kinds of incoming communication. You can set IMs from friends and IMs from non-friends to different levels of notification

  • Turn sound on and off for four different events, such as inventory offers and teleport offers

  • Access voice morphs more easily

  • Get to chat preferences and privacy preferences directly from the Conversations window.

  • Type your chats into an expanding, multiple-line box

  • Select multiple users across different conversations and start a new conference with them

  • Choose which conversations are in their own windows, and which should be in a tabbed window -- you can have both now.

  • Collapse any conversation to a single-line input with popup messages.  

  • See users and objects you have blocked in a new tab in the People window.

 

How do you use CHUI?

There are a lot of ways to use the new communications features, and we hope you’ll take the time to explore. We know a new interface can be frustrating while you figure out how to do the things you’re used to doing, but

should help everyone get up to speed quickly.

To all those who helped beta test CHUI, thank you for all the great feedback you have given us along the way, which was incredibly valuable and helpful during the development cycle.  Your input is truly appreciated, and we will, of course, continue to improve on this feature in future releases.

 

Linden Lab

Over the past 15 years, thousands of students have logged into Second Life to extend their education beyond the classroom and into the virtual world. While Second Life continues to expand with new features and enhancements, many virtual world education offerings are also evolving to include more engaging and exciting lessons bringing students from different locations together in fun, shared learning environments.

This evolution of virtual world education is the subject of the latest edition of “The Drax Files,” which returns after a brief hiatus with a new super-sized episode that spotlights the latest edtech work of Chant Newall Development Group, LLC (CNDG).

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Pictured: CNDG CEO William Prensky meets with Pearson’s Dolly Womack and another attendee at a recent STEM Conference. 

For over a decade, CNDG has worked closely with Florida State University and the University of Central Florida on exciting Virtual Learning Environments (VLEs) that cover multiple disciplines including biology, chemistry, economics and environmental science. These efforts have been developed in partnership with education giant Pearson to create the “textbook of the future” using unique virtual world learning modules that include compelling social 3D virtual experiences and games.

“What differentiates what we do from many other iterations of distance learning is that we are virtual worlds learning,” says CNDG CEO William (Bill) Prensky. “Students begin to sense that they are present to each other.”

He adds, “The sense of presence in the environment is real. The live networked interaction between teaching assistants and students is vital to maintaining that sense of presence. So, it creates a community of teachers as well as a community of learners. It empowers them and it energizes them.”

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Pictured: CNDG promotes a learning module developed in Second Life at a recent conference.

You can see some of CNDG’s work and hear from its executives and university faculty in the latest episode of “The Drax Files” below.

Want to check out an example of CNDG’s work for yourself?  For a limited time, CNDG has opened up a free preview of its “Ice Core” module in Second Life (as featured in “The Drax Files” video). In this exclusive experience, which was developed for an environmental science course taught by Professor William Landing at Florida State University, participants take a helicopter to a drill site to begin an exciting scientific expedition in Antarctica. Adventurers will learn how scientists live and work in this frigid environment as they collect and analyze ice cores that provide clues into Earth's climate history. 

Second Life community members can check it out now at the Destination below.  
 

Linden Lab

Very few communities can say they’ve been around for 15 years, but that’s exactly what the Second Life community is celebrating this year! While Second Life’s official “birthday” is June 23rd, 2003, both our community-driven and official festivities kicked off this week in style! If you missed any of the major details, take a look at our blog post for a refresher in all things SL15B.

In addition to the many events, parties, contests, and other celebrations - we took a moment to speak to Linden Lab’s CEO Ebbe Altberg about what makes Second Life so unique, and what keeps it vibrant and thriving at fifteen years. There’s also a cameo from an extra-special former Linden that you don’t want to miss!

 

For more of Ebbe’s thoughts on Second Life and the incredible community we have, read his exclusive interview with Strawberry Singh over at her blog, and be sure to check out his avatar makeover! You can learn more about Ebbe’s vision for the next 15 years of Second Life in this recent podcast with Games Wisdom.

Be sure to mark your calendars for Ebbe’s inworld appearance at Meet the Lindens this Wednesday June 20th at 2 p.m (PT/SLT).

Thanks to Draxtor Despres and Marianne McCann for their work on this video!

Linden Lab

As with any online service, Second Life Residents may from time to time be targeted with phishing attempts, which try to trick users into providing personal information and account credentials.

These attempts may include messages - including inworld IMs and emails trying to appear as if they were sent from Linden Lab - that prompt you to click on a link and/or provide personal information.

To help keep yourself safe from these tricks, remember: 

 

  • If you receive a suspicious email, forward it to phishing@secondlife.com and delete it.
  • If you receive a suspicious IM, file an abuse report against the sender even if the sender looks like your friend. After stealing an account, a fraudster often tries to trick the victim's friends.
  • If you feel your account has been compromised, contact Second Life Billing through the Support Portal right away. (Better yet, call us at the number provided on the Support Portal)
  • Keep your antivirus software up-to-date and scan for viruses regularly.
  • You can change your account password; do so frequently to keep your account secure. If you suspect you've already clicked a phishing link, change your password immediately.
  • If you have multiple accounts, use a different password for each account.
  • Never reuse your Second Life password for your email account or any other website.
  • Your password should be easy for you to remember, but hard for others to guess.
  • If you think you entered your credit card information into a fake email or website, contact your bank immediately!

For more info, check out this page on the wiki.

Help your fellow Second Life Residents keep their accounts secure by sharing this post with them. Bookmark it, and the next time you see phishing attempts in group chat, share this post to help educate others. You can help put phishers out of business.

Linden Lab

What’s the one thing Linden Lab could do that would have the biggest impact on further improving your Second Life experience?

Many Second Life users have thoughts on this - from different approaches for the way things are done today, to brand new features that could dramatically improve their experiences, to seemingly small things that could have a big impact. Today, we’re launching an easier way to share your ideas with us, a new “Feedback & Suggestions” page on SecondLife.com. You can also find this page by going to Help and finding New Feature Suggestions in the drop down.

Just sign-in with your Second Life account, select the topic or category that’s most appropriate, and describe your suggestion in the text box. Once you submit, you’ll see a confirmation page and receive an automated email as well. We won’t be able to reply individually to each suggestion, but every idea will be routed to the appropriate Lindens and each one will be reviewed and considered.

We’ll of course continue to be on the lookout for ideas as they continue to surface in social media, direct conversations, or via JIRA, but this new page should make it easier than ever for any Second Life Resident to share suggestions directly with us.





Linden Lab

 

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If pictures are worth a thousand words, 360 degree images must be worth millions. That’s why we decided to develop a feature called 360 Snapshots that will make it easy to capture and share 360º images from Second Life. Check out some of these samples!

Available now as a Project Viewer, this is a new way to capture these amazing images all in a single click. At the moment, you will need to host these images on a web server to view or share. Instructions on where to get the Project Viewer and how to help and provide feedback are on the wiki.

This great new feature is not yet complete; there are known issues with the image quality and we have not yet added support for directly sharing images from the Viewer - never fear, we're working on all of that. We’re sharing and hoping all of you will check this Viewer out and report any issues you may encounter. We can’t wait to see your 360 showcase!

Linden Lab

Being a Premium Second Life subscriber carries many benefits - from weekly L$ stipends, to your own Linden Home, expanded live customer support options, exclusive gifts, and more. Today, we’re happy to announce a new perk for Premium subscribers: access to more missed instant messages!

Previously, if IMs were sent to your account while you were offline, you could access up to 25 messages when you next log in. That remains the case for free account holders, but starting today, Premium Members can access up to 50 missed IMs. That means fewer notecards filling up your inventory and fewer missed messages from friends, colleagues, and customers.

There are many reasons to upgrade to Premium, and we’ll be adding even more benefits and features for subscribers throughout the year. Learn more about Premium benefits and upgrade your account here: https://secondlife.com/premium/

You can pick the subscription plan that best fits your budget - pay monthly, quarterly, or annually. Pro tip: do the math on the annual plan - in addition to a total savings of more than $47 compared to a monthly subscription, the value of the weekly L$ stipend alone means it nearly pays for itself!

Vogt Linden

I wanted to give you an update on several important new Customer and Community Support initiatives currently underway. We have recently added significant resources--of both people and technology--to improve your experience with both Customer Support and community interaction and communication.

On the Customer Support front, we have increased coverage to eliminate our backlog within the next 3 weeks and have already resolved 70% of the outstanding tickets. We are also continuing to work on changes to our Support processes and policies to improve communication about cases and speed up resolution time.

Additionally, we are actively investing in technologies that help you to quickly solve problems, find answers, share insights, and get help from the community.

Powerful New Community Platform To Launch Soon

On March 2nd, we will launch a new, and much improved, self-help community platform--comprised of Forums, Blogs, Answers, and our Knowledge Base. This new fully integrated platform helps you to more efficiently leverage the power and knowledge of the community. Among many architectural and usability improvements, the system also includes:

  • Robust Self-Help Functionality: It will be easier and faster to find the answer to your question or the information that you’re looking for. For example, in Answers, when you begin to type a keyword, an intuitive category search will return common matching solution results. And, solutions accepted by the question author are automatically nominated for Linden editorial review and possible inclusion in the Knowledge Base.
  • Unified Search: You can find the information that you’re looking for in one federated search field that returns organized results from relevant content in the Forums, Blogs, Answers, and the Knowledge Base.
  • Single Sign On: Just as you can in the current system today, you will use your current Second Life username and password to log in to the new platform.
  • Contribution-Based Roles: Based on your contributions to the platform, you will be able to earn new capabilities and roles in the community--from a brand new Resident to seasoned and experienced Helper.
  • Easier for Experienced Residents to Share Their Wisdom: If you’re an avid Second Life Resident who wants to participate in the community, then it will be much easier for you to update existing articles; comment on published articles; and nominate, review, and include subject matter for the Knowledge Base.
  • Industry-Standard Social Media Features: As you can in many other community platforms, with the click of the mouse, it will be easy to Twitter, Facebook, Digg, etc., interesting content that you want to share with your friends in the Social Web.

The Resident testers who were given a sneak peek into the system gave us great feedback and insightful reviews. Big thanks to everyone who participated!

Forums, Blogs, and Answers will be in Read-Only Mode Starting February 21st

We’re in the final roll out stages and wanted to give you notice on what to expect. At 12:01am PDT on February 21st, the Forums, Blogs, and Answers will switch to read-only mode until March 2nd, when we launch the new system. This means that everything housed within the http://blogs.secondlife.com site will still be available for you to read, but you cannot post comments--or contribute content--until March 2nd. Why go dark for over a week? Good question. We need the time to make sure that the data set, housed within our current system, is safely ported into the new platform and that everything is fully operational and ready to go for you on launch day.

Looking forward to sharing more on launch day and to your contributions to the new platform.

Linden Lab

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Halloween is still a month away - but why wait to celebrate? In Second Life, the partying has already started as the entire month of October is filled with haunted events and other spooky surprises scattered across the grid.

Halloween Swaginator Hunt

The Halloween Swaginator Hunt is on! Four exclusive Halloween decorations have been scattered across the Bellisseria continent - can you find them all? To get started, look for the special haunted edition of the Swaginator gift-giving station to grab your free HUD. 

Here’s what to look for:

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Once you have the HUD, you can seek and find your free gifts through the month of October. 

New Premium Gift: Halloween Decorating Kit

Are you a Premium member? If so, you won’t want to miss the newest Premium Gift that is now available at one of the many Premium Gift Collection kiosks in Second Life. 

The newest gift pack contains over a dozen Halloween decorations that you can use for interior and exterior use on your property (Linden Homes or otherwise). Contents include spider webs, hanging spiders and bats, a cauldron filled with Halloween candy, a pumpkin barrow, hay bales, chrysanthemums, uncarved pumpkins/gourds, spell books, potions, hanging string lights, an autumn wreath, “Happy Halloween” sign and “Trick or Treat” hanging sign. 

Creepy Crawl Tour

Our annual Creepy Crawl Tour is back! Once again, Residents can dress up in their Halloween best to hang out and join us as we hop from venue to venue on Halloween (Oct. 31) from 10 a.m.-2 p.m. (Pacific). If you own a venue and want to host a stop on the crawl, then stay tuned for a separate announcement in the coming week on how you can participate.

Halloween Haunted Tour

 

The bone-chilling Halloween Haunted Tour is back again! Hop in a coffin and enjoy the wild ride through the twisted mind of madness. Some unwanted Glytches are still occupying the house - so if you’re a bit of a Glytch-buster, bring your Glytch capturing equipment and see how many you can capture! To begin your journey, head on over to Portal Park and look for the Halloween Haunted Tour sign to enter the portal...if you dare!

Dozens of Haunted Houses & Other Spooky Spots to Explore

Of course, the community has also created dozens of other haunted experiences and events that you’ll want to explore. The Haunted category in the Second Life Destination Guide is home to over two dozen spooky spots already - and it isn’t even Oct. 1 yet! Expect dozens more to explore in the coming weeks.


 

 

Linden Lab

As we approach the start of the new year, we want to spend a few minutes reflecting on 2013 - Second Life’s tenth year was a big one indeed!

This year, we marked Second Life’s tenth anniversary with inworld celebrations, special events, an infographic of some fun factoids and stats, and gave away thousands of festive free gifts and special-edition avatars. We hope all of you who joined us in the celebrations had as much fun as we did!

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The boundless creativity of Second Life users that fills the virtual world showed no signs of slowing this year. The Marketplace remained busy, merchants gained new advertising opportunities, and creators submitted more than 3,000 new entries to the Destination Guide. If you follow this blog closely, you’ll note that we also began periodically highlighting some of the new and interesting entries here as well.

On the technical side, 2013 saw significant improvements to Second Life. Project Sunshine brings faster and more reliable avatar loading, while Project Interesting greatly reduces the load and time it takes to draw objects in regions. These releases represent the culmination of some long-term and complex efforts, but more importantly, they mean that as we head into 2014, Second Life simply runs better than it ever has before.

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This year we released new tools to give users more creative power in Second Life. Materials support enables users to create photorealistic textured objects inworld using normal and specular maps (in fact, we used this to create the special-edition anniversary avatar!). The Fitted Mesh Project expands the creative potential of mesh in Second Life by enabling creators to make dynamically fitted mesh garments for avatars. We’re looking forward to seeing even more amazing creations built using these tools in the coming year!

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We launched new tools to make it easier to communicate inworld and to share pieces of your Second Life experiences with online friends outside the virtual world.  CHUI (the Communications Hub User Interface) brings Second Life’s communications tools together into a flexible UI that users can customize to fit the ways they prefer to communicate inworld. SLShare is an opt-in feature that makes it easy to update your status, share photos, and check-in from inworld locations on your Facebook wall so your friends can ‘like,’ comment, or come and join you in Second Life. That feature’s still in testing, and we look forward to bringing the option to everyone soon.

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New technology, offering new ways to experience Second Life, helped make this year an exciting one and promises to make 2014 even more so. At the start of the year, we shared our experiments using the Leap Motion controller to interact with Second Life. As we come to the end of 2013, we can confirm that early in the new year, you’ll see new options for experiencing Second Life on mobile devices as well as the full integration of the Oculus Rift.

Whether you’ve been in Second Life from the start or are just joining today, we’d like to thank you for being a part of this incredible experience we’re all creating together. This year has been a big one for Second Life, and 2014 promises to be even better!

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Linden Lab

As we near the end of 2012, we wanted to take a moment to highlight just a few of the ways in which Second Life has grown and improved over the past year. This isn’t an exhaustive accounting, of course, but it seemed like a good time for a quick reflection on some of the initiatives we hope made your Second Life better this year.

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New Ways to Create, Share, and Discover

Some of the most exciting work we did this year was to grow the toolset that you can use to create amazing experiences in Second Life. This year, we rolled out the first set of advanced creator tools, launched Pathfinding (possibly the first time ever that dynamic pathfinding has been successfully implemented in a 3D, user-created world!), and resolved some important issues to make it easier to create with mesh. Additionally, we recently created the Good Building Practices wiki to make it easier to find all the info you need about mesh, scripting, physics, Pathfinding and more.

We also made it easier to discover interesting places to explore inworld. We revamped Destination Island, improving performance (by about 15 fps) and introducing a new design that surfaces regularly refreshed destinations based on the wide variety of entries in the Destination Guide. We added roughly 1,200 new original entries to the Destination Guide in 2012, bringing the total number of unique directory listings to about 2,400! We’ll continue to grow the Guide in 2013, and if you’d like your location to be included, you can submit it here.

New Perks for Premium Subscribers

This year we offered some new perks for Premium subscribers to add a bit more fun to their Second Life experiences. For example, we launched the Premium Wilderness region for subscribers to explore and offered several exclusive gifts - a railcar, a dunebuggy, and a biplane - for those users to enjoy inworld. More perks will be coming in 2013, as we continue to look at ways we can bring additional value to our Premium offering.

Better Ways of Communicating and Doing Business

A number of the changes we made to Second Life this year were designed to make it easier for users to communicate and do business. For example, we launched Direct Delivery, which simplifies the purchasing flow for buyers on the Second Life Marketplace. The majority of Marketplace listings and transactions now use Direct Delivery, which is more than twice as fast and more reliable than the old Magic Box method. Next year, we have more work to do to complete support of limited quantity sales and address Merchant Outbox issues, but then we look forward to completing the migration to the new, faster system.

We introduced CHUI - a new user interface that combines all of your inworld communication options into one easier-to-manage place in the Viewer. You can check out CHUI now in a project Viewer, and in early 2013, we’ll roll it out to everyone as part of the main Second Life Viewer.

We also improved the group management tools this year to make it possible to interact with very large groups inworld. It’s now faster and easier for the hundreds of large groups in Second Life to check their member roles and check statuses, for example.

Towards a Faster, More Reliable Second Life

Many of the improvements we made to Second Life this year were “behind the scenes,” so you may not have seen the changes themselves, but we hope you’ll notice things just generally working better, faster, and more reliably. This year, we kicked off Project Shining- a major initiative to improve Second Life performance and reliability. As part of this project, in 2012 we made the single largest capital investment in new server hardware upgrades in the history of Linden Lab, and we have introduced an improved HTTP Library(currently available in a beta Viewer) to make Viewer/Server communications more efficient. More work on Project Shining in 2013 will mean additional improvements to performance and reliability - i.e. Second Life will simply work better for everyone!

Also to this end, we introduced threaded region crossing to improve teleporting performance and reduce lag when you move from one region to another, and expanded our support of video cards to include the latest from all major manufacturers and enhance the settings on many legacy cards as well.

Looking Ahead to 2013, and Thank you!

For next year, our priorities include further improvements to performance and reliability, and to that end we have more work to do on some of the projects we began this year, including some of those mentioned above. We’ll be rolling out new some perks for Premium subscribers (scavenger hunts, anyone?), as well as some new features for everyone to enjoy (like normal and specular maps to enhance graphics), while continuing and completing initiatives like Project Shining that will make everyone’s Second Life experience more enjoyable.

Pics for Pete

Lastly, all of us at Linden Lab want to say a big THANK YOU to all of you for everything you’ve done to make Second Life better in 2012. In just about every way - from creating wonderful new things inworld to supporting merchants to providing code, testing new features, and of course much more - you, Second Life’s users, make this virtual world better every day, and we at Linden Lab are grateful and looking forward to making Second Life even greater with you in 2013!

Linden Lab

There are some exciting changes coming to the Second Life community platform! A fresh look and feel are just around the corner. In order to make this happen, and to ensure that everything remains intact when we make the changes live, we need to export existing community platform content, which - you can imagine - is a lot of data!

Exports require that the forums be put into “read-only” mode during the export process.  What that means for you is that during that time you’ll be able to read the forums, but not publish new posts until the export job is complete. Our hope is that by doing this we will avoid any gaps in the content as we import it into its new home.

The current timeline is as follows:

February 21st through February 27th -  The forums will go into read-only mode. Our hope is to have the new site live sooner than the 27th, but we want to be sure things go smoothly.

February 27th - The new platform goes live and the forums are taken out of read-only and full posting functionality is brought back online.

We will keep everyone up to date via the Blogs during this process - so please stay tuned.

We can’t wait to show you the new community platform and look forward to opening the doors very soon!

Here’s a sneak peek of the new layout. Please keep in mind that this is just a mockup with content and image placeholders - not the final look. You'll have to wait until we launch the new community platform to see that!

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Linden Lab

Today we’re announcing our new, fresh faced Auctions System - now part of Place Pages.  We’ve created an Auctions Walkthrough and the Auctions FAQ to help answer common questions and provide a detailed breakdown of how auctions work and what happens during the different stages of bidding.

You’ll notice a couple of key changes:

  • Bidding on an auction will require you have the funds available in your account at the time you place a bid.  Your maximum bid amount is immediately taken out of your account and held in escrow.

  • If you are the winning bidder, the parcel you won will be assigned to you within an hour of the auction closing.

Soon it will be possible for you to create auctions to sell mainland parcels you own (the parcel must be owned individually, not by a group).

Linden Lab

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“A Clockwork Spiral” by Sonya Rothmanay

If you love steampunk be sure to stop by A Clockwork Spiral - a shopping event that benefits the National Kidney Foundation and happens to be set on a dark Victorian setting complete with gears, planes, and all things steampunk. Designers have set out themed items marked with either 50% or 100% so you know how much of your purchase will be donated to the organization.

Take in the sights and sounds and delve into an atmosphere of a world filled with steam-powered machinery and mechanical majesty.  A few have already shared their clockwork adventures on our Official Flickr page - why not share yours?

The event only lasts until October 1st, so plan to visit before it’s gone!

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“Steampowered Broomsticks” by Gia Nikai Juliesse

 

 

Linden Lab

Valentine’s Day is just around the corner, and we’re looking for some great Second Life pictures from the community.

Let us know what Valentine’s Day means to you in Second Life, and your work could be featured in an upcoming email or banner campaign - with your name credited of course! Do you spend Valentine’s Day inworld with friends, your partner, or maybe even looking for someone to enjoy future holidays with?

Share your story in a picture and on our Official Flickr Page with the tag “SLVday2015” so that we can see all of your amazing works. You may submit as many as you like between now and February 2, 2015.

We’ll showcase the chosen image(s) in an email to Residents, as well as in some banner campaigns. We’ll let the chosen image creators know via Flickr and ask for an avatar name for the credits.

Tips for your submissions:

  • Make sure that your submissions are appropriate for all audiences.
  • Show your avatar or avatars in a scene inworld - an image that tells a story is going to make an impression.
  • Keep your image free of additional text/logos
  • Higher resolution images work best.

Good luck and have fun!

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Xiola Linden

One of Second Life Residents’ favorite holidays is coming up at the end of next month - but that doesn’t mean we can’t start celebrating Halloween now! We’re already seeing a ton of spectacular haunts being submitted to the Destination Guide, and now we’re looking for some of your great inworld images!.

Share your Halloween themed images, and your work could be featured in an upcoming email or banner campaign - with your avatar name credited of course! Do you like to dress your avatar up in costumes - travel the haunted spots all over Second Life, and generally run amok during this time of year? Why not show off your fun with images?

Share your pic on our Official Flickr Page with the tag “SLHalloween2015” so that we can see all of your amazing works. You may submit as many as you like between now and September 28th, 2015.

We’ll showcase the chosen image(s) in an email to Residents, as well as in some banner campaigns. We’ll let the chosen image creators know via Flickr and ask for an avatar name for the credits.

Tips for your submissions:

  • Make sure that your submissions are appropriate for all audiences.
  • Show your avatar or avatars in a scene inworld - an image that tells a story is going to make an impression.
  • Keep your image free of additional text/logos
  • Higher resolution images work best.

Good luck and get to haunting!

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Linden Lab

Our 50 percent off Premium Membership* promotion is fast approaching an end - so if you were considering upgrading while the price is slashed in half, now is the time to do it.

The Linden Marauder is available to Premium members only and is also going away soon, so don't delay! It now comes with two version - a lower land impact version and the original high-quality version that holds up when photographing from distances.

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There’s no better time to see what’s available to Premium members of Second Life. For more info, you can see our original blog post about this promotion here.

*TERMS & CONDITIONS FOR 50% DISCOUNT

This limited-time discount offer is available only for memberships on the Quarterly billing plan. Discount will be applied to the first quarterly billing cycle only, and all future charges will be at the regular Premium price. To qualify, Second Life members must have an active Basic account or create a new Second Life account. Discount offer begins on Friday the 18th of July at 8:00 am Pacific Daylight Time (PDT) and expires on Monday the 4th of August 2014 at 08:00 am Pacific Daylight Time (PDT).

 

 

Linden Lab

Marvelous Designer is an advanced tool for creating 3D mesh clothes, and for a limited time, Second Life creators can save 50% on an online training course from CG Elves that will teach you how to use this software.

Visit the CG Elves site through this link, opt in to the “Mastering Marvelous Designer: Beginners Course & Advanced Workshops,”  select any add-ons you may want, then use secondlife-special in the coupon code section of the checkout cart to receive your discount.

This offer is only good until December 30th, 2015 - so find out more about the training course and if it’s right for you by visiting the CG ELves website today!

Mastering Marvelous Designer Online Training Program

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