TabbithaKitten

I've been using the latest firestorm viewer for a while now, but 2 days ago I stopped being able to view anyone's profile. I have checked and unchecked the "use web profiles by default" box (which is what I want), I did a clean install of firestorm, and even did a system restore on my computer back to a few days ago in case somehow I was missing a driver or something, but nothing is working. I want to be able to see the person's web profile from inside my viewer, as I've always done. Can someone please tell me what I'm failing to do here? Thanx!