TennaV Posted August 26, 2014 Share Posted August 26, 2014 how the !@#$ do i report a bug on a trasaction? Link to comment Share on other sites More sharing options...
Bobbie Faulds Posted August 26, 2014 Share Posted August 26, 2014 Depends on what you are calling a bug. If you bought something and it didn't deliver but the L was taken, go to your dashboard and then account then L transactions if it was inworld. If it was through the marketplace go to my markeplace then my account then order history. Now, either place, make a copy of the transaction then inworld, put it in a notecard then inform the maker there was a transaction failure could you please get a redelivery then send it to the designer. They should get back with you very quickly. If this happened tonight, there was a problem with the MP a bit earlier. If this happened inworld, do see if they have a redelivery terminal and just get the redelivery. Good luck. Link to comment Share on other sites More sharing options...
Sassy Romano Posted August 26, 2014 Share Posted August 26, 2014 Since you don't give any information as to what "bug" it is that you're wanting to report, we can only guess so in addition to Bobbie's response on how to obtain information about the transaction so that you can report it to the merchants, if it is a bug that you feel that you've found then here:- http://jira.secondlife.com If you are just reporting a problem with a transaction for example via Marketplace where the seller isn't able to help, then you open a support case with LL Support. A transaction doesn't always have to be shopping/marketplace related so either of the above may also be applicable. Information...Information...Information...the more information we have, the better the answer you'll get. Link to comment Share on other sites More sharing options...
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