Answer
Honored Resident
Dolph Gehlbard
Posts: 12
Lights and Shadows, hardware skinning causing black screen

Recent update this morning spawned a new bug.

Using ULTRA settings and Hardware Skinning WITH Lights and Shadows enabled now causes a viewer screen BLACKOUT. Even if using HIGH settings, choosing hardware skinning and enabling lights and shadows still causes the viewer blackout.

Disabling this causes the lighting to return to normal, but with lights and projectors disabled.

Both PC's are using supported high end graphics cards. (Radeon trademarks)

One is a server build with dual quad core opterons sporting 16gb RAM (absolutely useless with a 32 bit program that will

never see more than 4gb RAM).

The other is a regular PC Hp build with a quad core opteron with 7 gb RAM.

The blackout occurs on BOTH builds since the latest viewer UPDATE which seems to have only spawned new problems.

Trust me, you don't need to see the photo of a black screen and the regular photo without any shadow effects.

===================================================================

Second Life 2.7.4 (233399) Jun 21 2011 10:21:07 (Second Life Beta Viewer)
Release Notes

You are at 128,230.0, 275,314.0, 25.7 in Dolphin Reach located at sim2481.agni.lindenlab.com (216.82.15.154:13011)
Second Life Server 11.06.14.232746
Release Notes

CPU: AMD Opteron(tm) Processor 4122 (2200.03 MHz)
Memory: 16383 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 5570

Windows Graphics Driver Version: 8.17.0010.1077
OpenGL Version: 4.1.10750 Compatibility Profile Context

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v6.4.1
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 3.2.0002.9361

Built with MSVC version 1600
Packets Lost: 37/57,376 (0.1%)

 

 

Other Answers: 3
Chic Aeon
Posts: 1,852
Kudos: 348
Solutions: 166
Registered: ‎10-05-2009
Answered
[ Edited ]

I have a high end Radeon card also. Linden Labs viewers have never really supported those cards well even though they are listed in the hardware specs (https://secondlife.com/my/support/system-requirements/).  I have no abiltity to turn on shadows with Veiwer 2 and since I still very much hate it, I decided that was OK. 

You may have better luck with Kirsten's viewer (http://www.kirstensviewer.com/) but while I can see shadows there, I lose what appears to be anti-alias. That isn't really what is happening (he explained it too me in technical terms at one time) but that is the effect. I do NOT however crash and burn. And lighting effects work fine.

 

After upgrading to a super fast new computer with great graphics card, I went back to Imprudence 1.4 *wink* as that works better for me. NO SHADOWS for me, but everything else works well.

 

Good luck. I know it is frustrating.

Flowing around the rocks is a good thing -- just don't drown in the process.
Peggy Paperdoll
Posts: 6,325
Kudos: 844
Solutions: 305
Registered: ‎12-30-2009
Answered

===================================================================

Second Life 2.7.4 (233399) Jun 21 2011 10:21:07 (Second Life Beta Viewer)
Release Notes

You are at 128,230.0, 275,314.0, 25.7 in Dolphin Reach located at sim2481.agni.lindenlab.com (216.82.15.154:13011)
Second Life Server 11.06.14.232746
Release Notes

CPU: AMD Opteron(tm) Processor 4122 (2200.03 MHz)
Memory: 16383 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 5570

Windows Graphics Driver Version: 8.17.0010.1077
OpenGL Version: 4.1.10750 Compatibility Profile Context

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v6.4.1
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 3.2.0002.9361

Built with MSVC version 1600
Packets Lost: 37/57,376 (0.1%)

=====================================================================

What I highlighted might have something to do with your problem.  Since you volunteered to test the beta software, maybe you should advise the developers of this problem so they can look into it and fix it.

Luc Starsider
Posts: 3,103
Registered: ‎01-22-2010
Answered

I've seen it mentioned in other threads that turning AA off might help this.

- Luc -

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