C:\Program Files (x86)SecondLifeViewer\win_crash_logger

[df44 Blaylock]

Hey guys can anyone help,

 

 

I keep getting this error message everytime I try to Install any new updates or fresh Install of the Viewer, because I keep getting this error I am not able to use the Viewer.

[Rolig Loon]

Unless your "fresh" installation is a CLEAN installation, you are probably re-using a damaged file somewhere.  The crash logger is making a record of everything that happens just before you crash so that you'll know exactly where the problem is if you are tech savvy enough.  I strongly suggest doing a complete, clean re-installation of your viewer.  See if that fixes things.

[raymond18]

I keep getting this error message everytime I try to Install

[Rolig Loon]

So, are you doing a Clean Install, or are you trying to install a new copy on top of the old, damaged one and all of its hidden files? To do a Clean Install, you need to remove all traces of the previous installation first. See https://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231