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Block List Gone after clean re-install of Firestorm-Release x64 4.6.5.40833.


KarleighMoon
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After doing a completely clean reinstall of Firestorm-Release x64 4.6.5.40833 yesterday, my Block List had taken on a mind of it's own. I have someone's name on it that won't come off of there, whom I have never met NOR added to the list. Meanwhile, all of the names that I DID have added to my block list have up and vanished into thin air. I have already contacted Firestorm Support inworld, only to have them tell me this is a Linden Labs issue and to contact them, however I cannot seem to find the right place or heading of the issue, to file such a report, so I'm hoping someone can help me here. I have already freshly uninstalled and reinstalled 3 more times, and the issue remains. This is the first time it's happened since using this version, never before or on any other viewer or versions. PLEASE HELP!!

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Welcome to Second Life Answers, Karleigh

I've never encountered such a problem, and I can understand why Firestorm would refer you to Linden Lab support team.  However, Linden Lab will only be able to offer advice on this if you are using the official Second Life Viewer.

You could try to report it on Firestorm JIRA as a bug though, because to me this is what it sounds like it is.

http://jira.phoenixviewer.com/browse/FIRE

 

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hi

I have had that also on being crash I was getting that alot.

the caches would download and this would be put right , after 2 or 3 restarts.

or you have to tick the little box that  show muted avatar in the avatar list

the information is in the SL caches

and need to download, if you done a clean install

there is away to force a caches download from SL

one of the other helper was talking about this last month. to and avatar in need

hopefuly they can put more light on that

hope you get sorted

and not have to start remuting people

good luck

byee

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