the item i bought is broken and the seller wont refund my money

[luna Datura]

i bought a kraftie that would not bond to the soul. i contacted krafties and they had me send it to them. krafties said the unbonded creature was a copy and they confinscated it- i contacted the seller 3 times with no response what do i do?

[Madelaine McMasters]

Hi luna,

Linden Lab doesn't get involved in resident-to-resident disputes, which yours would be. If the kraftie creator has a group, you might get help resolving the issue there. If you did not purchase the thing directly from the creator, it's possible someone is selling illegal copies. That would explain the situation.

Good luck.

[jeffrey11488313394]

hi

if they say it a copy and will not refund you your cash

it sound to me they are calling you a pirates, same one that copys other people items and sell them on.

its  bracking tos, and defaming you to imply this.

all of which you can Ar and contact customer services, here you can start a case to support you AR.

there by getting your money back.

top of the page

click on the knowledge base tab.

type into that Abuse or customer services.

hope you get it sorted out.

good luck with you case, and enjoy SL

byee

 

[Freya Mokusei]

Lol no. This is misleading and entirely false.
It can't possibly be defamation because there's no accusations (you're assuming the accusation exists, which is not the same).

There are no 'customer services' in Second Life and it's not possible for this user to get their money back, especially from Linden Lab.

This post wins the Jeffrey Prize of 2014-09-09.