I cannot buy adult content on the marketplace

[Scythe Elfenbeim]

Hello. I've read responses from people who say that give it time, it'll sort itself out, but I've been on SL over 6 years so that won't be an acceptable answer :)

My rating on marketplace goes back to Moderate whenever I've selected Adult (I'm buying a bed that also happens to include adult poses). It frustrates the hell out of me because some of the buildings I want to buy also sometimes include adult poses. And, I can't cross age verified ban lines. I have everything set to adult and I'm obviously of an age that has no limitations on content, I used my passport when age verification first came in. I think this is a technical issue with my account but you may know better. This bug just cost me nearly 1000 L$ because an item I thought I was buying was a lesser item, so now I am keen to get this sorted once and for all.

Do I talk with Lindens, or do you have informatoin of where in the mass of web pages I can check, set, update, correct this error?

Thank you for any help you can give.

 

[Lindal Kidd]

Hi Scythe!

It sounds like you've tried to set your maturity preferences correctly.  Once in a while, a problem like yours arises, and then it's time to file a Support Case with Linden Lab to get things straightened out.  Use the Help menu at the top of this page, then File a Support Case on the right side of the page.  Use Account Issue as your problem category.

[Roche Runo]

just out of curiosty  is your passport expired.

If so that may be your problem