But what if the hacked account and changed the email address and password

[Xarsem]

But what if the hacked account and changed the email address and password? 

---------At what ticket write down your password? 

[Rolig Loon]

It is very difficult to understand your question, so I do not know how to help. However, I can give you one piece of important advice.  REMOVE YOUR PASSWORD FROM YOUR MESSAGE IMMEDIATELY! This is a public forum. By posting your login information and your password, you have made it possible for anyone to get into your account and steal money and items in your inventory.  Thank you.  :smileywink:

If you have given or sold your account to another person, you have violated the Second Life Terms of Service (Section 4.1): "You may not sell, transfer or assign your Account or its contractual rights, licenses and obligations, to any third party without the prior written consent of Linden Lab."

If that is not what you are asking, and if you believe that someone has gained access to your account, follow these instructions NOW >>> http://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017#Section_.5

[Amethyst Jetaime]

If the person changed your email address as well as your password be sure to note this on the ticket.  You will have to prove you are the account owner and LL will respond by telling you what you need to do to do this.  Sometimes they ask the secret questions you set up when you registered.  If you can't answer them because you forgot they may ask for other documentation such as RL ID.  You will need to log into the support system using an alt or as a guest.

If you created an account and gave it to another person against the TOS, and they just didn't send the money in the account to you and that's why you want it back, be advised that you probably won't get your money back and may be suspended or banned.  If you claim the other person stole the account, then they are going to get into trouble and be suspended or banned.  They will probably tell LL you gave the account to them in an effort to return to SL. LL has access to records they can check to see the truth of the matter.

So if indeed you created an account for a friend and gave it to them, think carefully of the consequences before you report it as a compromised account and if the money they didn't send you is worth the problems you will have.  One or both of you will probably end up suspended or banned.