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Resident
azureskye09
Posts: 2

Crash on Image Upload...

The subject pretty much explains it, but I have no clue what's going on. Can anyone help me out? 

I go...

Build>Upload>Image... and after I click on the file and go to click on ok it crashes. 

 

Really frustrating. 

 

Help please :smileyhappy:

Dora Gustafson
Posts: 1,872
Registered: ‎10-05-2009

Re: Crash on Image Upload...

Reply to azureskye09 - view message

Check the file path for national characters like: æ, ø and å.
I have a problem with that and upload.
My work around is to copy the files to a directory path without national characters:smileyhappy:

Advisor
Jenni Darkwatch
Posts: 1,635

Re: Crash on Image Upload...

Reply to azureskye09 - view message

The uploader has a few general bugs. These are the ones I'm aware of, maybe one of them match your case:

- Selecting a file has to be done using the absolute pathname. At least on Linux, the upload crashes if you select "recent" files.

- The uploader has trouble with special characters in pathnames or filenames. Slashes in file/pathnames bomb it, as do other "unprintable" characters.

- The image uploader in particular does very little error-checking. It usually just crashes on encountering bad data.

All three problems have been around for at least 6 months if not longer. As far as I know no one has opened a JIRA on any of them, feel free to do so if you'd like.

Dora Gustafson
Posts: 1,872
Registered: ‎10-05-2009

Re: Crash on Image Upload...

Reply to Jenni Darkwatch - view message

A JIRA STORM-952 was opened about a year ago
It says that the error could not be reproduced so nothing has happened:smileysad:

Advisor
Jenni Darkwatch
Posts: 1,635

Re: Crash on Image Upload...

Reply to Dora Gustafson - view message

Oh nice. Thanks for the link.

Resident
azureskye09
Posts: 2

Re: Crash on Image Upload...

Reply to Jenni Darkwatch - view message

Thanks! I'm on a Linux and it helped :smileyhappy:

Recognized Resident
Summer Siemens
Posts: 7

Re: Crash on Image Upload...

Reply to azureskye09 - view message

Hello avatar.

I had the same problem with uploading. As soon as I click Upload, my SL crashes.

I am running Windows 7 Professional 64-bit.

Yes, I also installed Windows Live Messenger and whatever else you've all mentioned.

However, I didn't have to unstall anything.

Try the following: Go to your shortcut icon. Right click it, Go to Properties. Click Compatibility tab. Under Compatibility mode, put checkmark in the box Run this Program in Compatibility Mode for Windows XP (Service Pack 3). I also checked box for Run this Program as an Administrator.

Good luck. This worked for me.