Trin1 Posted August 18, 2014 Share Posted August 18, 2014 At around 9:30 am slt several groups I'm in stopped allowing people to post in them and even group notices are slow.I've asked around and it's not just me.Anyone know what's up? Link to comment Share on other sites More sharing options...
Ren Toxx Posted August 18, 2014 Share Posted August 18, 2014 /me mightily tries avoiding the temptation to answer “business as usual”. Link to comment Share on other sites More sharing options...
Trin1 Posted August 18, 2014 Author Share Posted August 18, 2014 Wish they'd at least acknowledge there's a problem >.> Link to comment Share on other sites More sharing options...
SaraCarena Posted August 19, 2014 Share Posted August 19, 2014 They`ve asked people to file jiras to help track down the problem. http://community.secondlife.com/t5/Second-Life-Server/Group-chat-lag/td-p/2782248 Link to comment Share on other sites More sharing options...
Trin1 Posted August 19, 2014 Author Share Posted August 19, 2014 This isn't chat lag, this is whatever they did at 9:30 this morning backfiring. Not that they'll admit it..... Link to comment Share on other sites More sharing options...
Trin1 Posted August 19, 2014 Author Share Posted August 19, 2014 I see those chats are still down and still no info about it. Jira filed, hopefully it helps Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted August 19, 2014 Share Posted August 19, 2014 Confirmed. Group chat is down for any group who's key starts with "d". When this happens the affected group chat server needs to be restarted. I filed a support ticket to let them know - Case: 01983750 When a group chat is totally dead for everyone and you do not even get error messages from the viewer that the group chat failed to initialise or that the server dropped the post and all other groups who's key starts with the same letter or number also have totally dead group chat, then its extremely likely that the group chat server for these set of groups has gone offline and needs to be restarted. If this happens in future you should file a support ticket at https://support.secondlife.com/create-case/, give them the name of the affected groups and ask them to notify ops to restart the affected group chat server. Also to note: When a group chat server goes offline, group notices will still send, it is just the group chat posts that are affected. Link to comment Share on other sites More sharing options...
Cincia Singh Posted August 19, 2014 Share Posted August 19, 2014 I filed a support ticket last night about this very issue and the reply said that I should clear group cache. Not surprisingly all of the group IMs we sent at 5-6pm SL time were delivered around 10pm SL time. Shazam! Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted August 20, 2014 Share Posted August 20, 2014 Cincia Singh wrote: ....and the reply said that I should clear group cache. Facepalm :smileylol: Link to comment Share on other sites More sharing options...
SaraCarena Posted August 20, 2014 Share Posted August 20, 2014 Caleb asked for Jiras soooo spam wiv Jiras....just sayin Link to comment Share on other sites More sharing options...
emerald25 Posted September 24, 2014 Share Posted September 24, 2014 Well since this has been going on since 7.30 a.m SLT it would be nice if LL sorted this, I have % Groups that I am officer of, owner of or am in that are down. Knocks on LL's door, umm Hellooooo!! Anybody home and when will this be resolved please, since I can't seem to file a ticket on 4! If you answer thank you for admitting there's a problem so we can all go yawn elsewhere:) Link to comment Share on other sites More sharing options...
tcservices1 Posted February 27, 2015 Share Posted February 27, 2015 lol well that is a royal pain. for my chat server must be the problem because mine keeps going offline daily and they just do not want to tell or fixx it group chat may work for a few days then bann off for a week. going on for 3 days. then someone after ticket restarts it and i may be on for a few hours then bang noting completely dead. no return messages it is like offline all the time here. i been complaining about it for 3 years. they dont want to look into the prob either. now i just get closed tickets imediately when i send them. they know what it is and dont want to fix it. 3 years of this? and they dont look not even one of the ops even look to see if they can send anything? it is hard to keep a group chat with my venu that we give ufo and other fun thngs out when it is always dead. but my other groups work fine. Link to comment Share on other sites More sharing options...
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now