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Member
Blaze Nielsen
Posts: 158

marketplace sales failing, money not returned

In the last day I've had four instances of failed marketplace purchases, customer pays for item, but it is not delivered and their money is NOT returned to them. I can see the transaction but no money is transferred to me. anybody having similar issues like this? I've never seen this many failures of this sort ever before.

 

 

Posts: 251
Topics: 4
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Registered: ‎06-23-2010

Re: marketplace sales failing, money not returned

Reply to Blaze Nielsen - view message

I havent heard of that scheme before. (Usually the customer gets the product they purchased, the merchant doesn't even know it was purchased, and L.L. takes a 100% cut. ;-)

Always Autumn http://slurl.com/secondlife/witchfest/150/215/701/

https://marketplace.secondlife.com/stores/51037
Member
Blaze Nielsen
Posts: 158

Re: marketplace sales failing, money not returned

Reply to Spica Inventor - view message

the customers in this case are the victims, they don't get the item they ordered yet they pay for it but after the failed delivery they do not get their money returned. I have never seen this issue before and to see it four times in the last day is rather extraordinary. All my items are still in boxes on two separate sims, so delivery should not have been a problem.

Arwen Serpente
Posts: 796
Registered: ‎08-26-2009

Re: marketplace sales failing, money not returned

Reply to Blaze Nielsen - view message

Blaze, I had a failed delivery of a DD product yesterday. I assumed the shopper got a refund because she reordered almost immediately. I will see if I can get in touch with her to ask if she got a refund when the delivery failed.

!**Arwen's Creations**! by Arwen Serpente
Fashion for Fantasy & Medieval Roleplay ~ Marketplace ~ InWorld Main Store
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Registered: ‎06-23-2010

Re: marketplace sales failing, money not returned

Reply to Blaze Nielsen - view message

"All my items are still in boxes on two separate sims".

Ahhhhh in there lies your problem. (The latest conspiracy theory is that L.L. is sabotaging the performance of the magic boxes in an effort to move us away from them voluntarily and over to D.D. (the lesser of two evils wink wink) in a much more timely manner). hehe  ;-)

Always Autumn http://slurl.com/secondlife/witchfest/150/215/701/

https://marketplace.secondlife.com/stores/51037
Rya Nitely
Posts: 723
Topics: 13
Registered: ‎07-24-2009

Re: marketplace sales failing, money not returned

Reply to Spica Inventor - view message


Spica Inventor wrote:

"All my items are still in boxes on two separate sims".

Ahhhhh in there lies your problem. (The latest conspiracy theory is that L.L. is sabotaging the performance of the magic boxes in an effort to move us away from them voluntarily and over to D.D. (the lesser of two evils wink wink) in a much more timely manner). hehe  ;-)


I don't believe they would really care that much about the people who don't move over to DD. Anyone who doesn't move by the time magic boxes are made obsolete will be very wisely considered no longer in the game.

Sassy Romano
Posts: 1,868
Registered: ‎04-22-2009

Re: marketplace sales failing, money not returned

Reply to Blaze Nielsen - view message

Anything is game with MP but if these are magic box products then just forget it. Migrate to direct delivery as you will get zero support for a delivery system that is end of life and for which there's a replacement.
Member
Czari Zenovka
Posts: 3,128

Re: marketplace sales failing, money not returned

Reply to Spica Inventor - view message


Spica Inventor wrote:

"All my items are still in boxes on two separate sims".

Ahhhhh in there lies your problem. (The latest conspiracy theory is that L.L. is sabotaging the performance of the magic boxes in an effort to move us away from them voluntarily and over to D.D. (the lesser of two evils wink wink) in a much more timely manner). hehe  ;-)


It has been exhaustively stated various times in these forums that the Marketplace is currently messed up, not the delivery system.  I also have two Magic Boxes on two different sims.  While merchants in another thread are saying their sales have dropped over the last 3 weeks, mine have been the best in that time frame since this whole MP issue began 3 months ago. :smileyhappy:

 

 

Member
Czari Zenovka
Posts: 3,128

Re: marketplace sales failing, money not returned

Reply to Rya Nitely - view message


Rya Nitely wrote:

Spica Inventor wrote:

"All my items are still in boxes on two separate sims".

Ahhhhh in there lies your problem. (The latest conspiracy theory is that L.L. is sabotaging the performance of the magic boxes in an effort to move us away from them voluntarily and over to D.D. (the lesser of two evils wink wink) in a much more timely manner). hehe  ;-)


I don't believe they would really care that much about the people who don't move over to DD. Anyone who doesn't move by the time magic boxes are made obsolete will be very wisely considered no longer in the game.


That's a bit harsh.  There are people, more than you probably imagine, who CAN'T use DD due to older PCs and there are some very good reasons some people can't update their PCs. (Been keeping up with how many people have lost their jobs in at least the US?)

If Magic Boxes are discontinued...trust me, I will still very much be "in the game" - although I do not consider SL a "game," but that is another discussion altogether, eh. :smileywink:

 

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Registered: ‎06-23-2010

Re: marketplace sales failing, money not returned

Reply to Czari Zenovka - view message

"It has been exhaustively stated various times in these forums that the Marketplace is currently messed up, not the delivery system".

I think most peeps have figured out by now that BOTH the Marketplace in general AND the delivery system is messed up. Of course then there is the official line that some will fall for. ;-)

"mine have been the best in that time frame since this whole MP issue began 3 months ago".

Your stuff is cheap like mine right? If so I think we might be able to correlate a pattern here. ;-)

Always Autumn http://slurl.com/secondlife/witchfest/150/215/701/

https://marketplace.secondlife.com/stores/51037