Reply
Posts: 889
Registered: ‎05-07-2010

Top Selling Products Report

Howdy, Everbody!

Recently, I've seen some changes in our Top Selling Products report that I don't like.  I like this report because it also shows the number of times viewed on each of our items.  I can get a sense of how well my keywords are working and if I need to change anything, by the number of (or lack of) click-throughs.  

The way it used to list everything was the newest items were on the last page.  For some reason now though, they are not and are buried somewhere deep in the report and we have to look at page after page after page just to find them.  Of course this drives me up the wall, and I've just given up trying to find things.  

Is there a setting somewhere I'm not aware of that will fix the way the items are listed in that report?  Or am I, like, you know...out of luck?

Rya Nitely
Posts: 870
Topics: 18
Registered: ‎07-24-2009

Re: Top Selling Products Report

Reply to Marcus Hancroft - view message

It's useless without time intervals. I'm not interested in items that have been selling for years, because of course they would have more sales over time than more recent items. I would like to put in a time interval like the last month or week. That would be useful. Same with most searched - means nothing if it is taken from the beginning of time until present.

Posts: 889
Registered: ‎05-07-2010

Re: Top Selling Products Report

Reply to Rya Nitely - view message

Yeah, you are right, Rya!  I'd like to see that too.  I was just going through the report again and things are just scattered through it with no rhyme or reason and there's no way to sort them.  Before whatever change the commerce team made to that report, I used it.  Now...it's just useless.

Member
mtwtfss71
Posts: 172

Re: Top Selling Products Report

[ Edited ]

Reply to Marcus Hancroft - view message

I noticed the same change a while back and am also frustrated with it. I used it the same way you do. It's now impossible to find anything. Even a search would be helpful!

I have found a work around, though. If you copy the listings and import it into Excel, you can sort by name, etc. and it is way easier to find what you are looking for that way.

Website: http://www.atsweetdistractions.com
Marketplace Store: https://marketplace.secondlife.com/stores/85278
Pamela Galli
Posts: 6,570
Registered: ‎09-09-2009

Re: Top Selling Products Report

Reply to mtwtfss71 - view message

Reminds me of how I used to pore over the Xtreet sales report and graph, seeing what was getting views, if the views were resulting in sales etc.

Now I don't bother looking at what little data SLM has, it is so useless.

Sassy Romano
Posts: 3,347
Registered: ‎04-22-2009

Re: Top Selling Products Report

Reply to Pamela Galli - view message


Pamela Galli wrote:

Now I don't bother looking at what little data SLM has, it is so useless.


This ^^

ANS all the way.

Member
Toysoldier Thor
Posts: 2,721

Re: Top Selling Products Report

Reply to Rya Nitely - view message

Rya, totally agree.  The entire Merchant Sales & Traffic Reporting is one of the major items on the WISH LIST we have been asking Commerce Team to fix ever since Xstreet was shut down.  Xstreet was not great but at least it has the fundamental basics that Commerce Team took away with MP and never restored - much less improved.

Stats by Time Periods is a BASIC for stats.  Without it - the stats are utterly useless.

It was mentioned in the LETTER TO RODVIK and it was actually one of the few items Commerce Team picked up on and mentioned in the OCT UPDATE.

But, the big question we all fear the answers to is...... what and when will Commerce Team make it a priority and actually fix.

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Member
Czari Zenovka
Posts: 4,505

Re: Top Selling Products Report

Reply to Marcus Hancroft - view message


Marcus Hancroft wrote:

Yeah, you are right, Rya!  I'd like to see that too.  I was just going through the report again and things are just scattered through it with no rhyme or reason and there's no way to sort them.  Before whatever change the commerce team made to that report, I used it.  Now...it's just useless.


(Emphasis mine)  That phrase seems to fit a lot of issues on the MP these days.

 

"I'm not building a game, I'm building a new country."
~Philip Linden (Second Life: The Official Guide, p. 274)

Posts: 4,818
Topics: 75
Registered: ‎09-26-2009

Re: Top Selling Products Report

Reply to Sassy Romano - view message


Sassy Romano wrote:

Pamela Galli wrote:

Now I don't bother looking at what little data SLM has, it is so useless.


This ^^

ANS all the way.


Add another vote for ANS and self-managed data. I still have no clue why the Marketplace Dev Team won't provide time interval selectors on the reports they provide. Raw data without a time interval reference is absolutely meaningless, yet the changes necessary to select pertinent data by date/time must be absolutely trivial to implement. Unless of course the statistics are gathered as single-bucket accumulators .. in which case the selection of Spree as the foundation for the Marketplace was even more horrible than suspected.

Seriously, what software developer would NOT store statistics with a time component? Doing so is essentially the same as saying "I ate 200 pancakes". Without some idea of the time interval involved, you don't know if I ate that many today, over the last month .. or total over my life.

(BTW: It wasn't today. LOL)

Sassy Romano
Posts: 3,347
Registered: ‎04-22-2009

Re: Top Selling Products Report

Reply to Darrius Gothly - view message

As trivial as the other things that merchants have begged for:-

 

  • Sending an IM when something sells
  • Sending an email when a review is left (can't be more than 3 lines of code required here)

But we got something we never asked for:-

 

  • Facebook "like" button