It just needs a little translation, there's plenty of info here.
Direct Delivery
WEB-4600 (Merchant Outbox failures): We have been working on this issue and will not shut down Magic Boxes until this is addressed. In some cases, logging out and in from the Marketplace and then the viewer may resolve this problem.
Is it not a benevolent act to fix at least one thing before making it mandatory? At least we gave you a workaround. In fact, just log out and don't bother logging back in if you're going to be that way about it. Leave your items up though, we need the commission for testing.
WEB-4554 (Test delivery permissions incorrect): This is currently under investigation.
We hired Pinkerton detectives.
Limited Quantity Support (Merchant does not have rights to copy the items for sale): This is currently being worked on. Magic Box migration will not be required until this is supported. (Note that Merchants can sell items that have next owner rights set to “No Copy”. Please see the Knowledge Base article on Object permissions for more details on how permissions work.)
If Direct Delivery can't handle no copy unique items, we know it just plain doesn't work yet. Learn how to take a hint, will you?
Overall Marketplace
There are also several issues that occurred around the time of the Direct Delivery launch that we are still working to address, but are not issues with Direct Delivery.
Stuff that didn't work before showed up when we put something in that partially worked. This is how we roll, get used to it. We call this the Big Bang method. If everything goes wrong at the same time we know we got something right.
WEB-4587 (Listings with the wrong images): This is currently under test.
We meant to say our test lab is taking care of this, but then we realized we don't have one. So we put it in a sub folder called test.
WEB-4441 (Orders stuck in “Being Delivered” state): We have been able decrease the number of orders getting stuck and continue to work on preventing all orders from getting stuck.
We finally found the reset button on the server, so we push it more often now.
WEB-4567 (Bulk delete fails for some merchants): We will evaluate the priority of this once we have completed the above Direct Delivery fixes and features.
Good luck with that.
WEB-4592 (Orders marked as “Delivery Partially Failed” on success): This is currently under investigation.
We fired the Pinkerton detectives we previously hired and outsourced to an Indian detective agency. Once they can understand how something can partially fail on success but be totally wrong, they'll be getting right to work.
WEB-4696 (Deleted listings appearing in search results): We continue to investigate this issue.
We almost had it, but then we started drinking and smoking at work like they used to do in the 1960's. We acquired the Indian detective agency, this is going to take a while.
WEB-2974 (Listing enhancement stuck in “Charging, cannot edit right now” state): We are investigating this issue.
We were really into this investigating thing until our Indian Pinkerton detectives discovered that the commerce team itself are the cause of the bugs. They've been moved over to our other LL venture, where they will be working with the Dio team to produce interactive indian detective novels.
WEB-4138 (Confirmation emails failing to deliver): We are currently investigating this issue.
Well, we've given up on this investigation thing, but this bulk email thing is hard! Ask a spammer.
In addition to the above issues, there have been reports of Direct Delivery purchases silently being delivered and the Merchant not getting paid (the order is marked as “Failed”). We have not been able to confirm this report and would like to investigate further, so please file a support ticket with details if you see this.
Since you don't know how many reports or refund requests we get, we're just going to go grab a beer and a smoke and think up the next promotion. Feel free to continue your own investigations and put them in Jira's. It'll give you something to do while we umm ... investigate.
I don't trust a man who talks about ethics when he is picking my pocket. But if he is acting in his own self-interest and says so, I have usually been able to work out some way to do business with him. -- Robert A. Heinlein
