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Sassy Romano
Posts: 3,550
Registered: ‎04-22-2009

Making it EASY for people to spend money...

[ Edited ]

So, you've created your store, you've done heaps of marketing, advertising and promo's and now for the big moment, you've tempted someone, they're on the hook... count the fails in the scenario below (this was my experience buying something this morning):-

Prospective customer searches MP and up pops your item

The picture of the permissions showed M C T (M and T in red and C in green).  The MP listing had "Modify Copy Transfer"

Only the full price item is there on Marketplace, it says "demo available inworld"

Clicking the "See item in Second Life" doesn't take the prospect to the actual item but in the middle of a courtyard (whole area is for one shop, this isn't a mall with shared fixed landing spot).

Prospect has to hunt to find the item, then eventually finds the small "demo" version.

Obtains the demo version..boxed...land is set to NO REZ

Prospect has to depart from the point of potential sale to unbox and try

TOP TIP:  Make life easy for your customer, remove barriers from sale!

(no my shopping experience isn't perfect either, nor do I claim that it is)

Posts: 4,639
Registered: ‎03-16-2009

Re: Making it EASY for people to spend money...

Reply to Sassy Romano - view message

just to add a quick helpful hint..

Please use the word NO instead of colors on the sign.. there are those of us that are red/green color blind and they look the same. 

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mtwtfss71
Posts: 172

Re: Making it EASY for people to spend money...

Reply to Drake1 Nightfire - view message


Drake1 Nightfire wrote:

just to add a quick helpful hint..

Please use the word NO instead of colors on the sign.. there are those of us that are red/green color blind and they look the same. 


Hey, great point! I hadn't thought of that. :smileyhappy:

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Perrie Juran
Posts: 9,852
Registered: ‎10-16-2009

Re: Making it EASY for people to spend money...

[ Edited ]

Reply to mtwtfss71 - view message


mtwtfss71 wrote:

Drake1 Nightfire wrote:

just to add a quick helpful hint..

Please use the word NO instead of colors on the sign.. there are those of us that are red/green color blind and they look the same. 


Hey, great point! I hadn't thought of that. :smileyhappy:


This is a very good point.

Actually the default colors of the Lithium software are on the edge of being a problem.  There are websites and free software that you can check your web pages against.  In edge cases a business could be found in violation of the Disabilities Act if an employee is required to use the software.  I ran a Lithium page through one of these when we started using it because my color blind son had a lot of difficulty reading this.

 

Member
Czari Zenovka
Posts: 4,505

Re: Making it EASY for people to spend money...

Reply to Sassy Romano - view message

Great points, Sassy!

"I'm not building a game, I'm building a new country."
~Philip Linden (Second Life: The Official Guide, p. 274)

Member
Czari Zenovka
Posts: 4,505

Re: Making it EASY for people to spend money...

Reply to Perrie Juran - view message


Perrie Juran wrote:

Actually the default colors of the Lithium software are on the edge of being a problem. 

 


I'm probably behind the curve on this, but what *is* Lithium software please?

 

"I'm not building a game, I'm building a new country."
~Philip Linden (Second Life: The Official Guide, p. 274)

Perrie Juran
Posts: 9,852
Registered: ‎10-16-2009

Re: Making it EASY for people to spend money...

Reply to Czari Zenovka - view message


Czari Zenovka wrote:

Perrie Juran wrote:

Actually the default colors of the Lithium software are on the edge of being a problem. 

 


I'm probably behind the curve on this, but what *is* Lithium software please?

 


The name of this Forum Software (or maybe it's the company) is "Lithium."

Hence why sometimes I say it appears the Forum is on drugs.

http://community.secondlife.com/t5/Forums-Feedback/Is-The-Lithium-Spell-Checker-On-Drugs-Share-The-G...

 

Member
Czari Zenovka
Posts: 4,505

Re: Making it EASY for people to spend money...

Reply to Perrie Juran - view message


Perrie Juran wrote:

Czari Zenovka wrote:

Perrie Juran wrote:

Actually the default colors of the Lithium software are on the edge of being a problem. 

 


I'm probably behind the curve on this, but what *is* Lithium software please?

 


The name of this Forum Software (or maybe it's the company) is "Lithium."

Hence why sometimes I say it appears the Forum is on drugs.

http://community.secondlife.com/t5/Forums-Feedback/Is-The-Lithium-Spell-Checker-On-Drugs-Share-The-G...

 


Ah ok, thank you. :smileyhappy:  So would the issue for those who have color-blind issues be all the highlighting that shows up in green? (I'm assuming I'm using the default colors since I have no idea where to change them...lol.)

 

"I'm not building a game, I'm building a new country."
~Philip Linden (Second Life: The Official Guide, p. 274)

Stari Adder
Posts: 71
Topics: 16
Blog Posts: 0
Registered: ‎07-04-2011

Re: Making it EASY for people to spend money...

Reply to Sassy Romano - view message

lol yeah good point

as a buyer I also had some troubles with such things and sometimes left it and nver came back cause we are soo lazy lol)

so now as a seller I do understand  that it is better to do things easier)

 

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Deja Letov
Posts: 891

Re: Making it EASY for people to spend money...

Reply to Sassy Romano - view message

I think these are all great ideas. The only one I personally can't accomplish is the "see this item in second life" option. The problem happens when we redesign our stores or move product around. For examples, sometimes we need to expand the size (i just recently did this in fact) so what happens is the landing zone for the main landmark right now if I didn't have forced TP, would put you under my building in the water with no way to get out. And of course, moving things around in the store for marketing purposes to give your store a "fresh" look means having to update lots of items on the marketplace with a new SLURL. That's a ton of management. So unfortunately, I've gone the route of direct landing point to avoid people landing under my building but it means I can't take the most advantage of "see this item in second life", which I hate. Luckily things are relatively easy to find and if not I almost always have an assistant on to help guide people...but ya i wish there was an easier way to deal with that.

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