Merchants

[Dartagan Shepherd]

@Medhue Great work, once again, congrats!

@Darrius, still getting a smile out of Couldbe's "bromance" comment. Remember the Darrius and Dart show thing from way back (or was that Dart and Darrius) ? Perhaps that wasn't such a bad idea after all

@LL: Looking at the sticky post  http://community.secondlife.com/t5/Merchants/Product-Listing-Enhancement-Update/td-p/1689867 ... wasn't sure if it was ok to post to that thread or whether you guys meant to make that read only.

Thanks to the commerce team and Rod by proxy for stepping up and the generosity of the free ad listings. I would say that the announcement for that was lacking, again pointing to a communication issue, so no one knew that you were offering or would offer any kind of compensation.

On the other hand, were it known, everyone would have signed up for a free ad, decreasing the effectiveness of each ad.

At any rate, despite blunt critique on our part, the communication and gesture are much appreciated. All merchants want is a communicative and responsible business partner and a two way street on merchant issues and marketplace features.

That and to share the danishes. By the time we get here, they're all gone.

[Toysoldier Thor Member]

LOL

Well seems like Rodvik listens to the blog postings of  Inara Pay and her "living in a ModemWorld" blogs.  

Its coincidental that only 2 days after her blog posting on how terrible LL Commerce Team has been handling the Listing Enhancements fiasco and the subsequent comments on the blog of how terrible this team's communication and management of the Marketplace is and that Rodvik has been totally ignoring the issues of this team...  the Commerce Team releases a rare blog post on the issue.

Here is her blog on the topic from Oct 2

http://modemworld.wordpress.com/2012/10/02/run-silent-run-deep-the-sl-marketplace-and-eroding-mercha...

Thanks Inara !

Too bad the Commerce Team doesnt listen to commerce forum threads on the issue and only takes action when its blogged by a high profile SL blogger that seems to get Rodvik's attention.

[Medhue Simoni Advisor]

OMG, what a fricken mess now. This is what happens when LL tries to help us. Now I'm being charged again for my enhancements. I just cashout today, and only had 5k in my account. I'm now down to 1k, so they now charged me 4 more times. This is just getting ridiculous.

[Dartagan Shepherd]

Read that blog post, thanks to Inara and you for contributing over there too, Toy.

I thought the billing bits were halted once they announced it on the other thread. Ah well, optimism is a bit premature.

I suppose we can say at least we learned what the problem actually was, although why it couldn't be caught during testing is beyond me.

[24Karat Roux]

Unbelievable! I, too saw credits to my account earlier today for the enhancement chgs and now I have been charged again - wtf?  Just prior to seeing the charges, I saw the email address from the MKTP purchase notifications is now (or should i say again) generating from the "service" address - wasn't that change rolled back recently because it caused a bunch of issues? 

[Greenie Lane Honored Resident]

Wel tonight  1 week later again i been charched  for 11x a listning  a 999,- each,

as i sayed before , i remind it happend a long time ago and it be refunded that time, but im  in a bit a schock  it  happens again!!! and 1 week  later

lets hope they  sort this fast.

I be refunded same  night  for 9 listnings i think from  last week, 9x refunded,

3 hours later  it be taken  again, so  the bug stil going on but they aware of it  , so  keep an eye on youre transacations .