LL needs more "Required Account Documentation" ?.....

[Lexi Zelin]

I just saw this ---> http://community.secondlife.com/t5/Commerce/Required-Account-Documentation/ba-p/2437497 

I havent gotten my email yet and I'm just wondering if anyone has and what more they need for us and is this possibly why I havent gotten my transfers in this week. -............- 

[Pamela Galli]

I started a 7 page thread over here http://community.secondlife.com/t5/General-Discussion-Forum/Patriot-Act-Letter-from-LL/td-p/2435875/highlight/false

[Eliza Wierwight]

I don't know what email account you use, however I can share the Linden Lab request for this information was delivered to my Gmail Inbox "Social" section and it's very lucky I in fact saw it at all.

Linden Labs do initiate a Support Ticket as part of this process, so perhaps if in doubt check to see if you have an open ticket in Support History.

To the best of my knowledge a halt is being placed temporarily on process credit requests until the details required by Linden Labs for each indiivual is reconciled. I'm also reliably informed they appreciate the potential stress this can cause and are working hard to finalise each case. 

 

All the best.

 

 

[Pamela Galli]

I was not able to see the support case by checking my support history. I had to enter the case number in search to find it.

I have processed credit twice with no problem since I received the email.

 

 

[Eliza Wierwight]

Just pleased the  information was transparent and available to me. Would like to assume that for everyone.

I have two process credits 'pending' though one was over the usual 5 working day time frame for completion. Volume of process credit amounts as well as frequency were citied as reasons contributing to the request for further documentation.

Happy to say, I've furnished the information required being a Non US Resident to the satisfaction of Linden Labs who I can not fault in any manner both their expediency and knowledge assistance in areas I was uncertain of accurate reponse. I've just had notification that they are satisfied to date with the information I provided and things will now return to status quo.

This is actually consistent  of Linden Labs in  my direct experience  over the years.  I've been exceedinly well looked after as both a Content Creator and an Artist.

I admit these changes concerned me at first, however a few days and smooth sailing.

 

 

[Reeva Hax]

I've furnished the information required being a Non US Resident to the satisfaction of Linden Labs

 

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Did you provide the ITIN number in the W8Ben form?

 

(edit for spelling)

[Inara Pey]

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Reeva Hax wrote:

I've furnished the information required being a Non US Resident to the satisfaction of Linden Labs

 

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Did you provide the ITIN number in the W8Ben form?

 

(edit for spelling)

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Several people conacted me on the matter of W-8BEN and the EIN / ITIN requirements. I in turn contacted the Lab on the matter. As far as their requirements are concerned, neither an EIN or an ITIN is required. Users only need to complete section #1 through #5 of the form.

You can see the Lab's response in full here.

[Reeva Hax]

Thank you very much for the informations. 

[Inara Pey]

At the risk of necroposting, if anyone is still having concerns / problems with tax and account information, the Lab has now issued a couple of FAQs. Details are here.