Duplicated Clothing Items

[rookiefl Pexington]

Hi, all. I just returned to Second LIfe. My girlfriend made me come back. Well the problem is that i bought some outfits for ourselves. Some are transferable but some not. And I found this too late after I bought the outfits for her and were delivered by mistake to me. I did'nt see the gift it button on the checkout procedure. So I was wondering if I send the merchants proof the I bought the items twice or more times. Can they send me back the Linden Dollars. Is that possible? Please someone help me. I need a solution to this situation. Thanks!

[Sassy Romano]

Contact the merchant and ask.  We have nothing to do with this transaction.  As to whether it's possible, anything is possible but what the merchant chooses to offer is up to them.  They're not obliged to clear up someone else's mistake.

Just the same, there's nothing to stop someone swapping to a male avatar and saying "look these clearly cannot be for me", getting a refund and then re-assuming their female character.

It's up to the merchant.

[Dannina]

This strongly depends on the merchant in question really. On their policy of work. I would suggest attempting to contact them with the issue and checking. It can't cost you anything.

 

Best of luck and Merry Christmas

[rookiefl Pexington]

Thanks Sassy I'll do that. :matte-motes-big-grin:

[rookiefl Pexington]

Thanks Dannina.

[rookiefl Pexington]

Ok now I wonder how can I get in contact with the merchants? Do I have to add them as friends? Or is there another way? Please help me. Thanks!

[Sassy Romano]

No you don't need to add them as friends.  Assuming that the item was created b y the same merchant, just right click and edit it, choose the Creator button and open profile, from their profile, choose the Send IM button.

(If they prefer a notecard, usually indicated by statements to that effect in their profile, send a notecard instead)

[rookiefl Pexington]

Thanks for your help in this matter. It is very appreciated. =)