Merchants

[CommerceTeam Linden]

Beginning on March 21, purchases on the Marketplace using Direct Delivery will go directly to recipient’s Received Items folder. The Received Items folder will NOT be used for other inventory transfers at this time. Magic Box purchases will continue to go to the Objects folder.

The Delivery folder will appear on the order and in all email notifications to the recipient.


At launch, we will be sharing additional details as well as updated Knowledge Base articles in all four languages supported on the Marketplace. We will also provide more details on migration.

[Darrius Gothly Member]

Interesting. Do you have an estimate as to when you'll begin sharing your plans on the "Enhanced Received Items" folder? (The one that will receive offline inventory transfers, etc.)

ETA: I love that you are printing the destination folder on the Order and in the email. Good idea. That will REALLY help people find things in their Inventory. +2 Kudos!

[Marcus Hancroft Member]

Like Darrius, I'd like know more about the enhanced received items folder.  I understand that at launch, it will only receive items from the Marketplace and I REALLY like that the listing will show the customers *where* the item will be delivered, so that's a good idea.  

Or is offline deliveries going to be fixed at the same time?

[CommerceTeam Linden]

The Direct Delivery launch does NOT include sending items besides Direct Delivery items to the Received Items folder. Changes to send additional items to the Received Items folder are currently on hold.

[Marcus Hancroft Member]

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CommerceTeam Linden wrote:

The Direct Delivery launch does NOT include sending items besides Direct Delivery items to the Received Items folder. Changes to send additional items to the Received Items folder are currently on hold.

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OK.  Understood!  Only other question then would be; with the rollout, will the offline delivery problem be fixed?

[Pamela Galli Member]

Wow this sounds just right, and yes, I think any sort of information provided such as what folder to look in, is always the way to go. Some people actually read for information.

[Arwen Serpente Recognized Member]

Thank you for the announcement. And, thank you for listening to the feedback. From my pov, I think taking this conversion a step at a time is wise (so, as you are doing, starting with RI folder only for DD deliveries from the MP) and will allow all of us to discover any possible glitches with the system before going to something more complicated. (I know it has been in Beta, but inevitably, things do crop up once something is released into production.) The notation on the Order regarding where the purchase will arrive (Objects folder or RI folder) will be very helpful.

A few questions:

1) When will details regarding "how" to implement this from a Merchant side be announced? For instance, which viewer(s) are compatible, how to migrate products, how to migrate listings, etc. Only a fraction of Merchants read or participate in these forums, so how will the information be communicated to the entire Merchant population?

2) How will this be announced to all of SL? All residents will need to learn about this system (actually, the dual system of Magic Boxes and DD/RI).

3) Is there a timetable for how long Merchants can keep the Magic Box system (if we so choose)?

4) Will Merchants be able to have some items in Magic Boxes and some in the DD system?

[Rene Erlanger Member]

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CommerceTeam Linden wrote:

The Direct Delivery launch does NOT include sending items besides Direct Delivery items to the Received Items folder. Changes to send additional items to the Received Items folder are currently on hold.

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sounds good...hopefully that is the end product too. i.e this new folder only receives Marketplace items purchased.

Don't spoil it with any future additional items.

How does this effect all the 3rd Party Viewers? .....they'll need to add in this new code asap?

[Josh Susanto]

>The Direct Delivery launch does NOT include sending items besides Direct Delivery items to the Received Items folder. Changes to send additional items to the Received Items folder are currently on hold.

So if I read this to mean that items not sent by Direct Delivery will just get sh#tcanned, rather than actually sent anywhere, in what way would my reading be inconsistent with what is actually being said?

[Ann Otoole Advisor]

I think you read that wrong. Things will be business as usual except for DD items which will land in their assigned received items folder structure.

I am still wondering how the existing magic boxes will be automatically converted. The idea we must manually convert is unacceptable. Every time I turn around I am faced with burning weeks on commerce team "ideas".