Merchants

[Anke Hatchuk]

This morning I had a series of sales, freebies and normal products that my box in world said it delivered almost right away. The problem is Marketplace lists them as partially failed, I contacted the customer later and he did get the items, however I have not been paid. It has been almost 12 hours ago now that this occured, and I am wondering if this is common or if I will be reimbursed for my products...

I definitely do NOT see it on my transaction history, and there is no positive cash flow gaps anywhere, all my money is accounted for, and the customer 100% said he both got the items, and has rezzed them.

Has anyone experienced it like this? If so, what can I do?

[Zanara Zenovka]

It happens - put in a ticket under marketplace with the details - https://support.secondlife.com/create-case/

[Anke Hatchuk]

It happens often that we would deliver an item, and they are never charged? This is over 1,000L$ total in deliveries that it happened on..  I am not happy with the idea people can get items but not be charged for it.

[Sassy Romano Member]

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Anke Hatchuk wrote:

This morning I had a series of sales, freebies and normal products that my box in world said it delivered almost right away. The problem is Marketplace lists them as partially failed, I contacted the customer later and he did get the items, however I have not been paid. It has been almost 12 hours ago now that this occured, and I am wondering if this is common or if I will be reimbursed for my products...

I definitely do NOT see it on my transaction history, and there is no positive cash flow gaps anywhere, all my money is accounted for, and the customer 100% said he both got the items, and has rezzed them.

Has anyone experienced it like this? If so, what can I do?

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Feb 14th, thousands of transactions suffered like this.

The solution, is to remove Commerce Linden from the equation as described in this thread

http://community.secondlife.com/t5/Merchants/Will-quot-Commerce-Linden-quot-be-removed-as-the-Market...