Question For a Friend: She can't log on to SL even though she was able to last night.

[Patience Irling]

My friend was on last night but now she can't log on at all and has no clue why. Is there anything anyone can do to help her? She has quite a bit of money invested into her account. 

[Rolig Loon]

We don't either.  Without any information at all, all we could do is guess, and our random guesses are no better than yours.  Advise your friend to look at these generic answers >>> http://wiki.phoenixviewer.com/login_fail

If you want to provide extra information or need to clarify your question, say by telling us what sort of computer your friend is using or how she is connecting to the Internet, or exactly what error messages she is getting, click on the Options link in the upper right corner of your question and select EDIT. Please do not start a new thread. Doing that makes it hard for us to see what other people have already suggested, and it pushes other residents' questions off the page.