I have a problem with my prepaid card

[xxDIEGOx]

I have a problem with my prepaid card, it has always worked here in Second Life, but now it works everywhere RL but I can not buy L $, I do not understand why?

I thought it was a problem provisorio, then I went on vacation and now it's been a month ...

[Lindal Kidd]

Up until now, you have been very lucky.  Linden Lab does not accept most prepaid cards.

If you want to look into it further, contact Billing at one of the numbers below.

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Madelaine McMasters]

Hi DIEGO,

I think Lindal's on the right track. As I understand it, LL recently (months ago?) changed their policy regarding prepaid cards to only allow those that support recurring payments. If your card doesn't support those, that would explain why it's no longer working.