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Irene Muni
Posts: 13,614
Registered: ‎02-28-2009

JIRA about unable to access Bug Tracker

Hi all.

Please if you have information about problems logging into the Bug Tracker (JIRA) add your comments to WEB-4822

Thanks :smileyhappy:

Honored Resident
Ju Weissnicht
Posts: 17

Re: JIRA about unable to access Bug Tracker

Reply to Irene Muni - view message

Heh, I'd love to be able to login and comment/watch the issue...

Irene Muni
Posts: 13,614
Registered: ‎02-28-2009

Re: JIRA about unable to access Bug Tracker

Reply to Ju Weissnicht - view message

You can not? Have you tried with an Alt?

Honored Resident
Ju Weissnicht
Posts: 17

Re: JIRA about unable to access Bug Tracker

Reply to Irene Muni - view message

Yes, to no avail. Stuck in a login loop.

Irene Muni
Posts: 13,614
Registered: ‎02-28-2009

Re: JIRA about unable to access Bug Tracker

Reply to Ju Weissnicht - view message

Buf... That is exactly my problem and the problem of others. You can fill a Support Ticket undr "Web Login Issues".

Honored Resident
Ju Weissnicht
Posts: 17

Re: JIRA about unable to access Bug Tracker

[ Edited ]

Reply to Irene Muni - view message

Done, and  thank you, I was having trouble finding the right category.

Dil Spitz
Posts: 214
Topics: 2
Registered: ‎02-26-2009

Re: JIRA about unable to access Bug Tracker

Reply to Irene Muni - view message

have the same login-page-cycle issue on JIRA as described in web-4822 too.

The symptoms are the described and all started around LLs last JIRA-maintenance around end mai/begin juni.
Tried myself

  • different browsers,
  • computers and
  • changed password,
  • also some Linden did tested a password reset and
  • login from their side.
  • On the same equipment alternative Avatar can login to jira.

So all this lead me to the conclusion, that the problem is on LLs side.

Have a support-case, got the info that there is a growing group of ppl having this issue, but there is no solution atm.

Irene Muni
Posts: 13,614
Registered: ‎02-28-2009

Re: JIRA about unable to access Bug Tracker

Reply to Irene Muni - view message

By all appearances, LL is addressing the problem. see https://jira.secondlife.com/browse/WEB-4822