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Anyone else having this problem?


Christin73
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I did the sl viewer update yesterda just to discover it wouldnt load so I did a clean instal. This morning it insisted I update. So I did. It did the same thing. It would go through its paces but then nothing would come up. Thank goodness for back up viewers. Is anyone else having this issue?

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Could be a bad download. Download the latest viewer from the web site and do a clean install again.

If this doesn't fix it and this is Windows open the event viewer, got to Windows Logs and look in both the Application log and the System log and see if there are any errors listed at the time that you installed and/or the time you attempted to log in. Errors have a red ! icon on the left of the listing.

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Not sure if its the same problem, but, I have been logged in for several hours today before the SL updates. After the updates I am getting “Kokua Release Version has stopped working” and I can't get on SL with Kokua. I have booted and tried two different versions of Kokua and still can't log on with it. The SL viewer does work.

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SL viewer installs and runs fine.

Kokua (the actual 3.7.12 release) runs fine.

But I don't use the auto update. I don't waste my time with bugged crap. I always download and install manually.

No clean install needed, but that may be different for others, so do it and get infos how to do it.

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Nova Convair wrote:

SL viewer installs and runs fine.

Kokua (the actual 3.7.12 release) runs fine.

But I don't use the auto update. I don't waste my time with bugged crap. I always download and install manually.

No clean install needed, but that may be different for others, so do it and get infos how to do it.

Agree about auto update, I never have that turned on. I had a problem with 3-7-12 and Nicky Perian confirmed it to be a problem and suggested I try 3-7-15, that worked. But now I have 3-7-6 and 3-7-15 both clean installs and both get the message “Kokua Release Version has stopped working”. And I have been using both for weeks now. And like I said, I was logged on earlier today with no problems and it was after the SL updates that they both stopped working.

Also, LL viewer works and Black Dragon works.

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