probleme avec mon mot de passe de compte

[35chris]

probleme avec  mon mot de passe de compte possible piratage chanfgement sans ma demande

je n'ais plus accées a mon compte changment de mot de passe et de nom d'utilisateur comment faire

[Lindal Kidd]

Vous devriez aller ici à la fois et suivez les instructions! http://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017#Section_.5 (What to do if your account has been compromised)

[Rolig Loon]

Votre compte a été compromise si:

•      Vous ne pouvez pas accéder à votre compte.
•      Vous remarquez tout à coup un solde disponible réduit sur ​​la source de paiement que vous avez sur le dossier.

Si cela se produit, contactez-nous immédiatement!

Voici ce qu'il faut faire (en anglais):

 

1. Go to the Second LIfe Help page and log in if you can. If you can't access your account, use the Forgot your login information? link on the right to recover your username and reset your password. Then log in.
2. On the Second LIfe Help page page, click the Contact Support link on the right.
3. On the next page, click Submit a a Support Case form.
4. Under What type of problem are you having?, select Account Issue. A second dropdown appears.
5. Under Account Issue, select I believe my account has been compromised.
6. Fill in the rest of the fields as directed.
7. Click Submit.
8. Check your email for your case number.
9. Call our fraud number: 800-860-6990.

Once you do this, Linden Lab will place your account on hold and investigate the relevant transactions. This may take a few days. Once we have concluded the investigation, we'll send you an email explaining our conclusion and the action we will take. Note that all transactions involving Linden dollars are subject to Linden Lab's Terms of Service.

Tip: Even if you are able to log into your account, we recommend that you change your password immediately to something secure and unique.  Changing your password regularly is one good way to protect the safety of your account.  For information on how to change your password, see the How to change your password section of this article.