Commerce

Marketplace Beta Testing to Take Place on Aditi

To improve the quality of upcoming releases, we are launching a Beta program for the Marketplace. Starting today, Aditi will be used as the Marketplace Beta testing grid.*  All merchants will be able to test new features and bug fixes at least five days before each Marketplace release. In addition to the Marketplace Beta release notes that are posted on the wiki, updates will be posted in the “Technical Announcements” section of the Marketplace Merchant Admin to alert merchants of current beta tests.

Please be aware that if there is an urgent bug fix or operational issue that needs to be addressed, there may not be time to perform Beta testing on Aditi.

Direct Delivery Beta Testing

In December, all merchants will have the opportunity to purchase and list items using Direct Delivery on Aditi. We will be allowing a limited number of merchants to Beta test Direct Delivery in production before the official launch, which will not occur until after the New Year. If you would like to learn more about Direct Delivery, please see the updated Direct Delivery FAQ.

We’d like to thank those of you who are willing and able to help out with Beta testing. Please let us know if you have any questions or comments. Feedback on features is much appreciated on the Merchants Forum!

*Note that this is for general Beta testing, which will include Direct Delivery, but is different from the Direct Delivery Beta Program. Please see the wiki for instructions on how to use Marketplace on Aditi (including where to get Magic Boxes from).

“Spring  Break” is the theme for our Marketplace promotions in March. If you  would like to boost traffic to your Spring Break-related items for sale  on the Marketplace, please add the keyword “beachbonanza” to your  relevant listings. We will be using embedded search on that keyword in  links in our outbound promotional channels—starting in the first week of  March. Please be sure to use the keyword with your relevant wares.

You all may have seen that, in preparation for the new Community Platform, Forums, Blogs and Answers will be in read-only mode starting Feb. 21, at 12:01 am PDT. During this time period, communication out for any urgent Marketplace updates will be occurring on my user page on the wiki, and tweeted from the @slmerchants twitter account.

Please continuet to use the following communication channels for communication to us about Marketplace:

• JIRA: for defects and feature requests
• Customer Service: for help with refunds, maturity and flagging  questions/issues, other Marketplace issues that may not be defects

Thank you for your patience while we work to improve our communication tools!

Brooke

Hi all,

I just wanted to let people know that the gifting updates have been released. Here is a summary of the changes:

1. We have a new button: "Add To Cart As Gift"
2. New Residents are giftable right away
3. Giftee now visible in the order history

There is also a link to the Merchant's store in the order and order history now. For more information, please see the wiki page on this update.

Please let us know what you think of these changes. Happy gifting!

Brooke

Hi all,

In order to try accomodating different schedules, I'm having this week's user group (formerly called office hours) at 9am PST on Thursday, 2/3. Apologies for not getting this out be EOW last week. Friday was a bit of a busy day parsing feedback and identifying issues with the Maturity roll out.

Please submit agenda items for this week's meeting. I plan to discuss the following:

• Maturity: I will be asking for pro-active feedback on what we can do in the future to make transitions like this a better experience for us all. I'll be starting with a list that those of us involved in the project on the Linden Lab side have come up with. We'll add suggestions/comments from you all and help that shape the practices of the Marketplace team going forward. I'd like to limit conversation on Maturity to 30 minutes maximum.
• User Group Update: Plans for user groups.
• Other topics?

I'll be updating the wiki shortly. I'll also be sending out an update on the Maturity thread at EOD today--just haven't had time to write it up yet.

Please try to submit agenda items by EOD Wednesday, 2/2.

Thanks!

Brooke

Adding link to invitation: http://bit.ly/g2nPaj

Message was edited by: Brooke Linden

Hi all,

As  many of you know, the teen grid was shut down on Friday. This week, we  will be rolling out some changes in Marketplace to ensure Residents  under 18 will not be exposed to adult content. Here is a quick summary  of what changes will be occurring.

Phase 1: 1/27 Release
On  Thursday, the Marketplace will move to the General, Moderate, and Adult  content levels already in use in the Viewer. Just prior to this release  (starting on Wednesday), we will be running a process that will add a  content level to existing items. Once the release has been completed,  you will be able to review the ratings set on your Marketplace listings  by viewing your inventory: there will be a new column “Maturity” showing  what level the item falls into. Search will now support viewing general  or moderate/adult content. Please view the updated listing guidelines (link points to the current guidelines) on Thursday for more details.

Note  that, in addition to automated process to migrate listings, it will  continue to be possible to flag listings. Please take some time after  the new guidelines are posted to review your listings and make sure they  comply. People will be able to start flagging listings based upon the  new guidelines on Thursday (though I do not expect that we will see much of this right away), so the sooner you can do this, the better!

Phase 2: by 2/28/2011
Before  the end of February, Marketplace will be updated to allow setting  maturity level preferences at a more granular level than is currently  supported, such as allowing Residents to view moderate content without  adult content included.

Why was this done in 2 steps? Timing, pure and simple. We  wanted to ensure we had the proper controls in place as soon as  possible for the teens entering the main grid. Phase 2 will provide  further refinement.

A quick update on Maturity is on the agenda for the Marketplace Office Hours on 1/26.

Regards,
Brooke

The Marketplace team is happy to announce a new function today that should help SL merchants with two important tasks:

• ensuring the proper data is migrated from XStreetSL to the new Marketplace
• releasing new versions of their products via a faster and easier process

Introducing the Edit Associated Object Function

The new Edit Associated Object function allows merchants to change the underlying Marketplace inventory item associated with a product listing. This was previously accomplished via a clunky workaround. The new function will help us with our final migration of product reviews and historical sales data from XStreetSL to the new Marketplace. Going forward, it provides an easier way for merchants to update existing products and release new versions of a product.

Some merchants will need to use this to be sure their data gets migrated correctly. Most Marketplace items have already had their data migrated. However, some merchants will have to manually verify that their Marketplace products are associated with the correct XStreetSL items. This applies to you if you have either:

• manually created any products on the new Marketplace that correspond to XStreetSL products, or
• renamed Marketplace inventory items in order to release new versions.

If so, please verify that your Marketplace products have the correct XStreetSL ID specified before Tuesday, January 4. That date will be the final migration of data from XStreetSL. After migration is complete, we will remove the XStreetSL Product ID field from each product’s Edit Item Listing page.

To use the new function, log into the Marketplace, and follow the steps below:

• 1. Navigate to My Marketplace > Merchant Home
• 2. Click Manage Inventory
• 3. Click Edit for an active product listing
• 4. Under SL Object Name, click, Edit Associated Object
• 5. In the Change Related Inventory pop-up, search for the Marketplace inventory item you'd like to associate with the product listing, and click on it to select
• 6. On the main Edit Item Listing page, scroll to the bottom and click Update

For more information, see our wiki:

• Updating a product during Marketplace migration
• Selling new versions of an existing item

As we continue our transition to the new SL Marketplace, we will be closing the L$ exchange on XStreetSL and moving all L$ sales and trading to the LindeX, the main L$ exchange.

The L$ exchange at XStreetSL will close on Wednesday, December 15th. All other account management and transaction history services will remain  available on the XStreetSL site through at least the first quarter of 2011.

When trading is halted on the XStreetSL exchange, any unfilled orders will be canceled, and all balances being reserved (both L$ and US$) will be  returned to Second Life accounts within 24 hours. You can view both your L$ and US$ account balances by logging in to the LindeX.

As  part of our continued efforts to provide Residents with new ways to  promote and discover products, services, and inworld businesses, we have  recently launched the SL Advertising Beta at advertise.secondlife.com and we invite you to join the program.

Second  Life Advertising is a self-service advertising system allowing advertisers to purchase targeted display ads on multiple Linden Lab web  properties such as the SL Marketplace and SL Land Auction sites. If this test is successful, then we hope to extend advertising  offerings to additional Second Life web properties. To learn more, check  out Torley’s video tutorial on the wiki, where there’s also more information about the program.

Among other things, SL Advertising features include the following:

• Display banner ads evenly over the time period you select
• Target ads to specific SL Marketplace product categories

To join the program, just go to the SL Advertising Beta site and click on the “Get Started Now” button. Please send us all of your feedback, requests, or suggestions to sladsbeta@lindenlab.com. And if you're on Twitter, please use the #slmarketplace hashtag.