Help Why isn't this Alpha Texture Displaying RIght?

[Sae Luan]

Ok I'ma try to explain this the best I can and I'll include snapshots to show what I mean.

I have a shadow texture I created to use with my piercings.  I have it and another one which is used for the bar and the ball.  Well, these have always looked right meaning they looked trasparent and faded out at the sides.  Suddenly after my computer had to be resinstalled to factory settings, when I view these textures in world, they are solid with no transparency. 

This is what I see when I look at them:

However, when anyone else looks at them, they see this (which is how it should look):

So I have a problem here because even if everyone else sees them correctly, I can no longer create new ones because when I snapshot for new ads, I see the solid texture around the piercings.  

Another thing I note that I find odd is that other alpha textures in world are displaying right.  I have some old shadow textures I bought from a texture store, and I see those correctly.  I'm confused as to why the ball shadow and bar shadow I uploaded are displaying wrong for me (and it seems only me).  I even tried reuploading them to see if that would fix this issue for me, but I still see them as solid.

Does anyone have any info on why this could be?  It really doesn't make sense to me.. ;-/

Does anyone think it's possible that this is happening because I updated to the newest drivers for my graphics card?

[Sae Luan]

Oh another odd thing I notice, when I first log in, I see it as transparent, but suddenly it will pop to a solid texture again.  ;s  Weird.  It does this on both the LL viewer and the Firestorm viewer.

[Kwakkelde Kwak]

I have had that aswell. I think always in the coolviewer when it was first released with mesh and this week once on an older version of the RLV. With me it was my hair, different ones the two times. The first time (with coolviewer) I just decided to use another viewer, the second time it was cured after a relog. So I don't think it's your graphics driver.

It is 2 bit alpha instead of 8 bit alpha, or something like that. ( every pixel on a texture with alpha is either invisible or visible, nothing in between) There was some talk about it earlier on these forums, if I recall correctly it happens on very dark textures and in phoenix there was a switch for it... I know this doesn't solve anything, but it might put someone into the right direction.

[Sae Luan]

It gets even weirder.  I had sent this texture to my partner in world to use on her piercings too back when I first made it.  She put on her piercings and the texture looks right.  She sent me the piercings and I put them on and the textures still look right.  However when I view piercings I created with the shadow, it's still solid.   So I asked her to send me the texture I sent her, but when I put it on a prim, it turned solid again.  So she created a new box and put the texture on it, and once again it was solid.  WTF?!  

[Sae Luan]

Her piercings rezzed by me display the texture right ::::

Piercings I created that used to look right to me rezzed by me :::

[Shelby Silverspar]

What viewer are you using? I am using the Firestom beta viewer and when that happened to me I fixed it by going into Preferences - Graphics - Rendering > and UNchecking "render alpha masks when lighting and shadows is NOT enabled." Hope that works for you!

 

[Sae Luan]

I'm on the main viewer supplied by LL

[Sae Luan]

OMG ok I did that suggestion just started up Firestorm instead and it worked!  However, is there a way to fix it on the main LL viewer??  I prefer the LL viewer.

[Shelby Silverspar]

Good question, but I'm clueless since I've never used that viewer. I would go through the LL viewer's preferences and see if I could find a similar setting.

[Sae Luan]

I looked but that option isn't available under preferences in LL viewer ;(

[Kwakkelde Kwak]

As I said, for me, last time it was cured after a relog, same viewer, no changes..it could be corrupted cache maybe.

[leliel Mirihi]

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Sae Luan wrote:

OMG ok I did that suggestion just started up Firestorm instead and it worked!  However, is there a way to fix it on the main LL viewer??  I prefer the LL viewer.

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The official viewer does have the option, however it's enabled by default and most TPVs based on it have it enabled by default as well. And it is a very useful feature that helps minimize the alpha sorting problem. So unless you plan on telling all of your customers to disabled it I think you might want to find a different solution.

If you make the prim 1% transparent the alpha masking won't be applied to it.

[Sae Luan]

Ah ok gotcha.

Well if it's as easy as making them 1% transparent, that's fine with me.    Thanks for all the help!