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[lleo Metaller]

I don't know

[Rolig Loon Senior Helper]

What do you mean when you say "don't load"?  Do you mean that you can't log in?  Do you mean that you never rez properly (you;re a cloud, maybe, or an egg shape)?  Do you mean that you are partly transparent?  Do you mean that you look sort of like a pasty (rather ugly) woman?  You'll have to work with us here or we won't know what to suggest.  Click on the Options link in the upper right corner of your question and select EDIT to add helpful clarifying information. Please do NOT start a new thread.

[valerie Inshan Senior Helper]

We dont know either since tou dont say what problem you are having.

Please give more information: Options >edit at the top corner of your question or press 'permalink' under a reply. Thank you

[Irene Muni Senior Helper]

Answering Rolig and Valerie:

Use it

[Nalates Urriah Contributor]

When you ask a tech question include information about your computer and viewer. Get the info from the viewer's Help-About... and paste that into your post with your question. Help->About... provides all the version numbers we need.  To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

There are a number of reasons your avatar will not render. Consider:

Rendering the avatar is a special case. It is a more complex process than rendering in the rest of Second Life. The idea with avatars is to save CPU cycles on users' computers and the SL servers. The idea requires your viewer to download all the textures that make up your avatar and its clothes; a shape, skin, top, pants, hair, and shoes textures. The viewer ‘bakes’ those into a single composite texture. You see your avatar render nice and sharp when that bake completes. Then your viewer uploads that composite texture for all to see. That saves others downloading all the individual textures and baking them. Your avatar goes blurry as it downloads and decompresses the composite texture you just uploaded and it becomes sharp when that process finishes. You are the only one that sees the double blurry for your avatar.

If that process hangs or fails there is a problem. Where it fails affects what you or others see.

You can try the old standby quick fixes for avatar rez problems:

1. Change your active group or group tag.
2. Press rebake (Ctrl-Alt-R) once a minute for 3 minutes.
3. Change your bald.
4. Change your shape.
5. Move to another region and try 1 to 4 again.

When those fail, check your connection as it is the most likely problem: Troubleshoot Your #SL Connection

There is a longer explanation of the problem here: #SL Clouds, Grey, and Blurry Avatars.

More in depth fixes are here: Avatar Render Problems: Ghost Cloud Smoke Ball Ruth.

This whole avatar render process is changing now. It will still be some time before the process is replaced. So, we have to deal with it for now. But see: Second Life Changes Coming