security question

[jaxqueline]

I'm very sorry I lost both my password and the security question/answer (I never had a pet) 

anyway I can still login to SL thanks to the remember me option, but I'd have the intention to buy some land so the PW is required, can you help me? 

[Rolig Loon]

Yes.  You may be in luck if you have also told your web browser to remember your passord so you can log in here to the forums.  Most browsers have a way for you to look at the list of saved passwords.  In Firefox, for example, click the Tools menu and then Options >>> Security >>> Saved Passwords.  If you can't find the similar spot on your own browser, or if you didn't save the password there, then try Linden Lab's "official" information:

If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.