04-23-2012 10:15 PM - edited 04-23-2012 10:16 PM
Hello there i have a account on Secondlife i go by Matsune Setsuko. but i have forgotten my password and accidently deleted the email account my account was linked to so i have no clue how i can rest my password now. can anyone help please? also the account im on now i had as my alt so this is the only way i can post. thanks again
on 04-23-2012 10:33 PM
What to do if you forget your password
If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.
If you can't recall the answer to your security question, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.
We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.