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KonaSnowfield
Posts: 1
Accepted Solution
how do i reset my password when i deleted the email my secondlife account was linked to?
[ Edited ]

Hello there i have a account on Secondlife i go by Matsune Setsuko. but i have forgotten my password and accidently deleted the email account my account was linked to so i have no clue how i can rest my password now. can anyone help please? also the account im on now i had as my alt so this is the only way i can post. thanks again

Accepted Solutions: 3
Ry0ta Exonar
Posts: 1,157
Topics: 5
Registered: ‎08-19-2009
Answered

The only thing you can do would be contact customer support: https://support.secondlife.com/create-case/

 

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Irene Muni
Posts: 13,614
Registered: ‎02-28-2009
Answered

BTW you can contact Support using a guest email. Go to https://support.secondlife.com/create-case/ WITHOUT login and select SL Web Login Issues.

valerie Inshan
Posts: 15,558
Registered: ‎07-12-2010
Answered

What to do if you forget your password

If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

http://community.secondlife.com/t5/English-Knowledge-Base/Account-credentials/ta-p/700017

"Everybody is right from their own point of view, but it is not impossible that everyone is wrong." Mahatma Gandhi
Other Answers: 0