I just upgraded to a monthly premium account, and my card was billed, but i cannot access my home.

[GreyWolfCherokee]

I just upgraded to a monthly premium account, and my card was successfully billed, but i cannot access my new linden home, nor have i yet received the linden for upgrading.  What gives??  I also got an email telling me that my card did not go through...But when I checked my account, it had been deducted from the available funds.  What gives?!!?

[Rolig Loon]

Your weekly L$300 stipend is paid at the end of the day on Tuesday, so your should see your first payment in your account next Wednseday morning.  The L$1000 signing bonus will be credited to your account after you have been in SL for 45 consecutive days.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

Check the Land Manager on your dashboard at secondlife.com to see the address for your Linden Home.  Look under My Mainland once you are in the Land Manager.