Change of Email Address

[Dazler]

Recently, I changed my Internet email address. I have used my Second Life Dashboard to update my contact details to the new email address and I can confirm that the software acknowledges it, because my offline IMs are sent to the new address.

However, when I carry out transactions on the Marketplace, all emails regarding these transactions are sent to my old email account. In an attempt to get to the root of the problem, I went to the "My account" settings in the Marketplace software and found that the displayed email address is incorrectly shown as my old email address. In the "My account" section of the Marketplace software there is a hyperlink that enables you to update your email address. When I follow this hyperlink, it leads to my Dashboard, where my email is displayed correctly. Strangely, it seems that the Marketplace software won't acknowledge that the Second Life dashboard has updated my email account.

To try and solve this problem I tried to use the hyperlink from the Marketplace software to update my email but when I do this, the Marketplace software still displays the wrong email address. Apart from raising a ticket (which I don't really wish to do for such a petty error) is there anything else I could try?

[LoveAngeL Lyre]

Hello Dazler. It is an old and known bug. However i don't know if there is a jira about. Maybe time to start one? Several users reported the same issue in past. Just an example.

[Dazler]

Thank you LoveAngeL for the feedback. I guess I will just have to keep both email accounts active to receive any important emails.

[LoveAngeL Lyre]

Seems so Dazler. You are welcome.

[Nightfairy Wrydan]

Hm .. three months ago and no answer? I've the same problem so - a little helpt would be very kind!

[LittleTeddy]

Hello, Dazler is unable to reply to his own thread due to constraints of the software and so he has asked me to post and say that he has marked the question "Answered" by LoveAngeL. He felt that her answer was the best reply to his issue. Thank you.